Joe Rizza Porsche - Service Center

I really appreciated the dealer picking up and dropping my car for this service appointment. my car for this service appointment. More

Great service from first phone call to car return. Thank you to the entire team. Thank you to the entire team. More

Great service and very friendly environment. Chris in service is the best!! I highly recommend. Chris in service is the best!! I highly recommend. More

I came in for an oil change and my one year multipoint inspection. I was taken care of within a reasonable time frame and received my car washed and vacuumed with the visit. inspection. I was taken care of within a reasonable time frame and received my car washed and vacuumed with the visit. More

Excellent service and communication throughout the service appointment. Also worked well with my car insurance company. service appointment. Also worked well with my car insurance company. More

My recent service was truly exceptional. I very much appreciate John Kitzmiller, Chris Swist and Tim Thornton for keeping my Cayenne in excellent condition. I am a very loyal customer becaus I very much appreciate John Kitzmiller, Chris Swist and Tim Thornton for keeping my Cayenne in excellent condition. I am a very loyal customer because of the service department’s expertise and care throughout the years. More

I truly appreciated the personal assitance in making sure my warranty claim was filed to offset my repair expense . It really makes a difference when you know someone on the inside is working on your beh my warranty claim was filed to offset my repair expense . It really makes a difference when you know someone on the inside is working on your behalf . More

Always pleasant and customer focused when it comes to my needs of my truck recently purchased needs of my truck recently purchased More

Did a great job with repairs and keeping me up to date in a timely fashion. a timely fashion. More

Over the years, we have purchased an Acura MDX, four Porsche 911's, two Porsche Cayennes, and one Porsche Macan, from Joe Rizza Porsche in Orland Park, IL. It is amazing that after being such a loyal Porsche 911's, two Porsche Cayennes, and one Porsche Macan, from Joe Rizza Porsche in Orland Park, IL. It is amazing that after being such a loyal customer all of these years, when taking our Porsche Macan in for service recently we were instructed to by the Service Dept. that we must bring back the loaner that was being provided to us, with a full tank of gas. We didn't realize that we were dealing with "Enterprise or Hertz" rent a car and we found this type of requirement from a dealer we have given so much business and money to, unacceptable and disrespectful behavior. I guess we should stick to buying Fords or Lincolns, where the customers are treated with much more consideration and respect and are not charged for "loaner" gas tank refills. I also guess this dealership needed the $4.00 worth of gas it cost us to refill the gas we used to go home and back, all of a few miles away. And by the way, a loaner has been rarely available to us when needing service at this dealership, causing this customer the need to provide our own transportation (and gas money) to and from. More