Joe Rizza Porsche - Service Center

Excellent, dedicated, precise , honest , service . In a timely manner. And always , keeping the customer well informed. In a timely manner. And always , keeping the customer well informed. More

My experience was great. I took my car in for service and needed a ride home and Porsche made sure i got home without paying for a Uber I took my car in for service and needed a ride home and Porsche made sure i got home without paying for a Uber More

As usual I was taken well care of by the entire staff from check in to check out from check in to check out More

Mike followed up with me and checked to see when I would arrive. He and the car were waiting for me. Everything went extremely well and I couldn't recommend them highly enough. Even for an out of state purc arrive. He and the car were waiting for me. Everything went extremely well and I couldn't recommend them highly enough. Even for an out of state purchase. Beautiful showroom and dealership. More

Porsche Orland Park team was great. I needed the car recall repairs done while car was in for repair at the body shop. They took the initiative and performed the repairs. Excellent job, I needed the car recall repairs done while car was in for repair at the body shop. They took the initiative and performed the repairs. Excellent job, great team, well done More

Tim in the service department is knowledgeable and kind! He extended a 15 percent discount and it was appreciated. He extended a 15 percent discount and it was appreciated. More

Good,friendly service. Respectful and easy to work with and easy to get needed appointments. Respectful and easy to work with and easy to get needed appointments. More

Unfortunately I had a really poor experience at this dealership yesterday. I was told that my car with only 25,700 miles, would basically need a complete overhaul of the engine at the cost of $8200. Wit dealership yesterday. I was told that my car with only 25,700 miles, would basically need a complete overhaul of the engine at the cost of $8200. Without any rational for how or why this could occur in a car with so few miles, their representative was like oh well it’s not covered anymore because it past four year warranty. I’m questioning the fuel pump recall that they performed on my car in April of 2020. After waiting while their technicians attended a class in Germany on how to perform this recall I waited for months to get my recall taken care of. Where the fuel pump mounts to the timing case cover a gasket provides the tight seal to stop oil from leaking. I do have faith that repair was done properly. Lastly, they apparently tested my battery and it was marked as bad on my check list form but I was not notified of this while speaking with the representative. My car was washed and then left out in the snow. Upon arriving to pick up my car there was an inch of snow and ice on my vehicle. I’ve owned many cars over my lifetime and I’ve never had an oil leak even at 100,000 miles so to have one now in a car such as a Porsche without any explanation is completely unacceptable. I would like Porsche to stand behind its vehicles. My husband and I thought we were purchasing a quality product that would last 20 plus years. More

Terrible service. Will never go back. They refuse to address recall issue other than to tell me to deal with corporate. Will never go back. They refuse to address recall issue other than to tell me to deal with corporate. More

Great service! The team at Rizza Porsche is very thorough. I worked with Tim and Chris. The team at Rizza Porsche is very thorough. I worked with Tim and Chris. More