Back

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews

729 Reviews of Joe Rizza Porsche - Service Center

Sort by
July 07, 2022

Service was Very Good and the professionalism displayed by the service department staff was also above and beyond what was expected. I was told that my car would be ready on the 7 but I was able to pick i More

by WTB1SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

July 07, 2022

Porsche Orland Park service is great, Thank you Team for such Great service! You Chris, Tim make me feel right at home!!!! I love visiting you guys!!!!! Angie More

by ANGEE567
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , John Kitzmiller
Jul 07, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 22, 2022

Great follow up and excellent service. Will definitely consider a second Porsche for our household. Frank is fabulous! More

by KENT.DAVISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

June 21, 2022

Extremely satisfied by their exceptional service, expecislly by Frank and Mohamed. They arranged the the dent removal guy and arranged a loaner. Everything went smoothly. Two thumbs up. More

by MIKEZHANGUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, Mike, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2022

Hard to reach service department regarding the status of my vehicle. I wasn't happy with the inside of my car. Crumbs in the seat and under the front seats when I moved them up. It doesn't smell or look lik More

by Atina Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Busuego
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered the phones on 6/14/22 and transferred me to the service department knowing it was already closed and they do not have a voicemail.
Jun 23, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 15, 2022

Cortez’s welcoming staff . Accommodate schedules And as I stated before- a killer coffee brewer More

by BEAURIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Jun 15, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2022

I was very satisfied with the work performed which I would recommend to a friend. I really appreciate Tim from service department took time and explained everything we asked. Thanks for great job, and t More

by GIORGI365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Jun 06, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2022

Checked out all fluid levels and tire pressures before my upcoming long trip. Service time was very short. More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2022

Dealership was not helpful after my Cayenne was carjacked at gunpoint in September 2021. Refused to initiate vehicle tracking for approx two weeks. Now, just learned that all the tools needed for spare tire, More

by Car Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Busuego
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 05, 2022 -

Car Girl responded

I will not place my personal contact information on a public platform. The whole story was televised at a news conference Sheriff Dart asked me to participate in with him in early December 2021.

May 24, 2022

Great service, great people. They are always friendly fast. The work is always done on time with attention to detail. More

by TONYRIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

...
13
...