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Porsche Orland Park, A Joe Rizza Dealership
Orland Park, IL
1,124 Reviews
When it comes to your next Porsche or Luxury Pre-Owned vehicle purchase, Joe Rizza Porsche should be your only stop. Serving Chicagoland Porsche and Luxury vehicle owners since 1996, we offer an experience unlike any other dealership.
Our certified Porsche Brand Ambassadors, along with the most highly trained service technicians in the industry and an ongoing commitment to customer care, all set us apart from the crowd. Welcome! We hope you enjoy your visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,124 reviews
January 14, 2021
Clean, fast friendly. I was worried about Covid but everyone had on masks, and I was in the waiting room alone. Good snacks and awesome WiFi! everyone had on masks, and I was in the waiting room alone. Good snacks and awesome WiFi! More
by IBEBONDS
Verified CustomerEmployees Worked With
John Kitzmiller
January 07, 2021
Efficient, focused and courteous service provided by all that I worked with. They also washed and vacuumed out my vehicle. This was very much appreciated. that I worked with. They also washed and vacuumed out my vehicle. This was very much appreciated. More
by NFP
Employees Worked With
Chris
January 06, 2021
My experience was throughly professional. I would recommend this dealership highly and I would certainly work with them again. I began the process with an email but from initial contact thru sales p recommend this dealership highly and I would certainly work with them again. I began the process with an email but from initial contact thru sales process - everyone was completely professional and enjoyable to work with. More
by LEE.S1
Employees Worked With
Brett Domark
January 06, 2021
Very professional and easy to work with. Frank was very knowledgeable. The whole transaction was seamless. I can’t wait for the car to arrive. knowledgeable. The whole transaction was seamless. I can’t wait for the car to arrive. More
by ULTIMATEDAVE1
Employees Worked With
January 06, 2021
Great, timely service and the staff is excellent. John and Chris are a pleasure to work with. Both are honest and fair, I refer people without hesitation. and Chris are a pleasure to work with. Both are honest and fair, I refer people without hesitation. More
by Raymond Meyer
Employees Worked With
Chris in service , John Kitzmiller
January 05, 2021
The service advisor is very friendly and very knowledgeable. The guest service area is very clean and their service is prompt. I see no reason to bring my vehicle back. knowledgeable. The guest service area is very clean and their service is prompt. I see no reason to bring my vehicle back. More
by tphouyb
Employees Worked With
John Kitzmiller
January 02, 2021
I have been there 3 times for service all 3 times something forgotten. John offer to come to my home to correct once other times tire pressure not balanced all 4 tires different pressure amounts. Wai something forgotten. John offer to come to my home to correct once other times tire pressure not balanced all 4 tires different pressure amounts. Wait time is good. More
by ldoonea
Employees Worked With
John Kitzmiller
January 02, 2021
The service department needs to open back up on Saturdays. I ordered a wheel lock that has come in, that I currently need because I got a flat tire on New Year’s Eve, but I can't get it until Mond Saturdays. I ordered a wheel lock that has come in, that I currently need because I got a flat tire on New Year’s Eve, but I can't get it until Monday because service isn’t open on Saturdays, which is a day most people can get stuff done when they work during the week. This is ridiculous. I have to sit on a flat tire all weekend as a result, which will be 3 days at that point. Additionally, majority of the time I need service on my car, there is never a loaner car available. I never had this problem or the other problem when I had my Mercedes. If they were going to work on my car for at least 2 hours, they would have a loaner car available. How can a high end car dealer not have a loaner car available for it’s customers. Also, the cost to diagnose things is extremely high and it doesn’t even go to the cost of fixing whatever is broken. Fixing things that are broke or need service are already high and to tell me that I need to pay a $300 diagnose fee that doesn’t count towards fixing a part is crazy. Finally, for all the money it cost to service your car, you would think you would have better snacks available while you wait, however, that is not the case at all. I’ve been in Benz and Infiniti dealerships and they offer a better selection than Porsche does. Overall, I love my car but I don’t think I will get another one in the future based on the aforementioned items. All of the things I mentioned here are what make the total experience of driving my car great. I love my car but I don’t think it’s worth everything else that comes with it. More
by WHITE3202
Employees Worked With
John Kitzmiller
January 01, 2021
Frank is a pleasure to work with. Knowledgeable, low key, easy communicator. Great buying experience all around. Buying decision for first Porsche made easy, Five stars. key, easy communicator. Great buying experience all around. Buying decision for first Porsche made easy, Five stars. More
by Gmk3418
January 01, 2021
Excellent experience getting my old wonderful Boxster serviced at Rizza. I chose to wait for the tire swap (winter wheels/tires), fluids etc. The new space is exceedingly comfortable, the staff was tho serviced at Rizza. I chose to wait for the tire swap (winter wheels/tires), fluids etc. The new space is exceedingly comfortable, the staff was thoughtful with regard to masking, and of course the beast came back beautiful and purring like a kitten (with a tiger hiding under the hood). Top flight service experience all the way around. More
by DanM
Employees Worked With
John Kitzmiller
