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Porsche Orland Park, A Joe Rizza Dealership

Orland Park, IL

4.8
1,121 Reviews
When it comes to your next Porsche or Luxury Pre-Owned vehicle purchase, Joe Rizza Porsche should be your only stop. Serving Chicagoland Porsche and Luxury vehicle owners since 1996, we offer an experience unlike any other dealership. Our certified Porsche Brand Ambassadors, along with the most highly trained service technicians in the industry and an ongoing commitment to customer care, all set us apart from the crowd. Welcome! We hope you enjoy your visit.
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8760 West 159th Street

Orland Park, IL

60462

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Showing 1,121 reviews

August 09, 2021

Excellent, seamless service. I was able to drive away with my new Porsche same day. More

by FirstTimePorscheOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bauer
Aug 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience and hope you enjoy your new Porsche!

August 05, 2021

Great job on oil change. Disappointed didn’t have an air filter in stock. Tim offered to pick up Boxster and complete air filter when available. More

by DSTEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton - 5 star
Aug 05, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tim to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

August 05, 2021

Very professional, courteous, prompt and a pleasure to work with. I was greeted when I reached the service center, it was nice and clean and had a pleasant atmosphere. The staff was exceptional in handlin More

by NASHIBHASHMIMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2021

Everyone very friendly. Snacks/drinks were full and area was immaculate. Decor is all Porsche. Wait was fine and they diagnosed to get part on order. Tim kept me updated. More

by DANPROCTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, John Kitzmiller, Mike McElree
Aug 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Dan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2021

Came to have work done on my car and the part wasn’t there. Was never called to let me no they didn’t have it More

by SHANESHRMAN1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Aug 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review, Shane. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 03, 2021

It was a good, solid experience. No issues. I consider 5 stars to mean, above and beyond. So here, giving out 4 stars. It took a moment to do the drop off. The rest was great. More

by JERRYARMENDARIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Jerry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2021

Service Advisor Tim did not call to tell me that part was out of stock and would take a week if ordered Had to call Manager John to find out more information and to receive the exceptional service I’m accust More

by KCATLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, John Kitzmiller
Aug 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 30, 2021

They were very professional friendly and get the car done in a timely matter and the car was washed and vacuumed when I picked it up, definitely will be servicing my car there in the future More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Aboutabl, John Kitzmiller, Brett Domark, Mike McElree
Jul 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your business and our team looks forward to serving you again soon!

July 30, 2021

Very accommodating to me and my needs while car was in service. Also staff in service Dept as well as other areas at the location were very friendly and good to work with More

by georgemartin3296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us, George. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2021

Excellent Customer Service location is very convenient . I definitely would recommend this dealership for service, parts and for sales. Aslo the dealership was very clean and polished More

by JFWASHINGTON20120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 31, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

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