Porsche Orland Park, A Joe Rizza Dealership

It was great working with the Service Department at the Orland Park Dealership. Tim was very helpful and lasted pertinent questions regarding my vehicle and how I used it. Orland Park Dealership. Tim was very helpful and lasted pertinent questions regarding my vehicle and how I used it. More

Service advisor Tim lacks communication with me. He never tells me what’s going on with my car and expects me to know what’s going on. I have to call him multiple times to try and figure out what’s going on. tells me what’s going on with my car and expects me to know what’s going on. I have to call him multiple times to try and figure out what’s going on. He promises to call me back but never does. More

They were wonderful with quick service and I loved the special touch of a bottle of water and cookie. Everyone was efficient and friendly. Great job to all! special touch of a bottle of water and cookie. Everyone was efficient and friendly. Great job to all! More

Amazing dealership they made the buying process simple and easy me and my wife werein and out within a hour couldnt have been any better and easy me and my wife werein and out within a hour couldnt have been any better More

The entire staff has been amazing and felt no pressure from anyone including finance. Have another service call this week for extra installed on car from anyone including finance. Have another service call this week for extra installed on car More

Very friendly and efficient. Everyone was very nice and greeted me in the door. They completed the service I came in for in a timely manner. I’m pleased with my service. Tim was great 😌 greeted me in the door. They completed the service I came in for in a timely manner. I’m pleased with my service. Tim was great 😌 More

Fast efficient service. No problems or issues encountered. If I needed further work done on my car I would not hesitate bringing my car to Orland Park Porsche. encountered. If I needed further work done on my car I would not hesitate bringing my car to Orland Park Porsche. More

Service oriented team who can be practical as well. They were quick to call the technician so I could understand issues first-hand. Great experience! were quick to call the technician so I could understand issues first-hand. Great experience! More

Decent communication from my salesman. Seems to be an overall honest dealer. My mediocre experience is likely isolated, but the front rotors on the CPO car that I bought were cooked. Significant lip and overall honest dealer. My mediocre experience is likely isolated, but the front rotors on the CPO car that I bought were cooked. Significant lip and ribs, heat spotted in some areas as well. I was hoping for a courtesy adjustment on at least parts for the rotors, but not dice. The side door also needed an adjustment by my home dealer to latch closed and rest flush with the body (stuck out a couple millimeters when I bought it). That adjustment was not covered under warranty, and I forwarded the 1/2 hr labor bill to Orland, but received the response that the car met CPO standards and there was nothing they could do. A couple minor things in addition that went towards the mediocre rating: I asked for the front plate and bracket to be removed prior to my arrival which wasn’t done. Really simple fix, but I did ask. I also asked for my credit to only be run once at Porsche Financial. It was sent to PNC in addition without notifying me. I expect mediocrity from most dealers, but it stings a little bit more when you’re paying a premium in today’s high end used car market. More

Not happy with the service received. Things I asked to be looked into were not & I got my vehicle back & have left messages regarding items that is still outstanding. No call backs!!!! looked into were not & I got my vehicle back & have left messages regarding items that is still outstanding. No call backs!!!! More