Porsche Orland Park, A Joe Rizza Dealership

They have had my car for about a month and they can't figure out what is wrong with my car nor did they give us a loner car... figure out what is wrong with my car nor did they give us a loner car... More

Did an excellent job of servicing my car and more importantly answering all my questions. They were all friendly and professional and even washed the vehicle. The work was done in a timely manner and importantly answering all my questions. They were all friendly and professional and even washed the vehicle. The work was done in a timely manner and I was notified as soon as it was finished. Highly recommend the service department.! More

Chris was very engaged and professional. I felt that my car was in good hands and that there was a good balanced approach with respect to things to consider vs things that were necessary. car was in good hands and that there was a good balanced approach with respect to things to consider vs things that were necessary. More

Good service and good people to deal with. My car was ready on the promised ready date and ready time. Service performed was done perfect. ready on the promised ready date and ready time. Service performed was done perfect. More

Great service!I would highly workmen this dealership for their service sales customer service and quality of work John in the service department is a truly superstarMake sure you keep him on the staff their service sales customer service and quality of work John in the service department is a truly superstarMake sure you keep him on the staff More

Both service advisors that helped me were very polite and professional. the dealership was extremely clean as well with snacks and drinks available. I didn't get a chance to try anything because they were ve professional. the dealership was extremely clean as well with snacks and drinks available. I didn't get a chance to try anything because they were very efficient and had my vehicle completed very quickly. More

Brett was amazing. I hate buying new vehicles, I was able to tell him what I needed the previous Friday (2021 Taycan 4S). I set an appointment for the next Friday and it was a seamless process. I was not hag to tell him what I needed the previous Friday (2021 Taycan 4S). I set an appointment for the next Friday and it was a seamless process. I was not haggled, ostracized, or scrutinized like most dealerships are. This is a completely different franchise devoid of any of the other Porsche Dealers. Brett was extremely knowledgeable and even personally delivered me a loaner vehicle for me to use while my car was being serviced. I have also been able to call him for additional things and he made sure to go out of his jurisdiction to be able to comply with my requests. I will definitely be buying another vehicle next year from them. We have our eyes on a Hybrid Cayenne, we will definitely ONLY be looking for Brett. He has revamped the car buying experience for me and made it extremely pleasurable. Please give him a call, you will not be disappointed! More

Presented at the site for included maintenance but because I was “off calendar” there was a >$1300.00 cost for me. I had checked prior to making the appointment and was told there would be no cost. because I was “off calendar” there was a >$1300.00 cost for me. I had checked prior to making the appointment and was told there would be no cost. Full disclosure, I was told that by the dealer I worked with in Texas when I obtained my vehicle. I was just surprised and disappointed that Porsche as an organization did not take into consideration that people were driving less due to COVID and there was no leeway provided for time vs. mileage. It hasn’t changed my opinion about this dealership which remains high but has definitely dimmed my view of the Porsche brand overall. More

Professional and excellent to work with, good sales and excellent service department. Very accommodating when service is needed with pickup, drop off and providing a loaner car. excellent service department. Very accommodating when service is needed with pickup, drop off and providing a loaner car. More

Porsche Orland Park always provides CS beyond expectations. And noticed that things are improving under John Kitzmiller management. From taking a service appointment, to dropping the car, to upda expectations. And noticed that things are improving under John Kitzmiller management. From taking a service appointment, to dropping the car, to update calls, to picking the car to follow up calls on how things are working, all is fun. Well done and keep the excellent work Mr Kitzmiller. More