Porsche Orland Park, A Joe Rizza Dealership

Extremely positive experience! Thank you guys for all your help. Special thanks to Mr. Frank Caruso - you are absolutely the best!! I really love my new Macan - Anna Thank you guys for all your help. Special thanks to Mr. Frank Caruso - you are absolutely the best!! I really love my new Macan - Anna More

Good,friendly service. Respectful and easy to work with and easy to get needed appointments. Respectful and easy to work with and easy to get needed appointments. More

Unfortunately I had a really poor experience at this dealership yesterday. I was told that my car with only 25,700 miles, would basically need a complete overhaul of the engine at the cost of $8200. Wit dealership yesterday. I was told that my car with only 25,700 miles, would basically need a complete overhaul of the engine at the cost of $8200. Without any rational for how or why this could occur in a car with so few miles, their representative was like oh well it’s not covered anymore because it past four year warranty. I’m questioning the fuel pump recall that they performed on my car in April of 2020. After waiting while their technicians attended a class in Germany on how to perform this recall I waited for months to get my recall taken care of. Where the fuel pump mounts to the timing case cover a gasket provides the tight seal to stop oil from leaking. I do have faith that repair was done properly. Lastly, they apparently tested my battery and it was marked as bad on my check list form but I was not notified of this while speaking with the representative. My car was washed and then left out in the snow. Upon arriving to pick up my car there was an inch of snow and ice on my vehicle. I’ve owned many cars over my lifetime and I’ve never had an oil leak even at 100,000 miles so to have one now in a car such as a Porsche without any explanation is completely unacceptable. I would like Porsche to stand behind its vehicles. My husband and I thought we were purchasing a quality product that would last 20 plus years. More

Great customer service friendly people with awesome knowledge and quick servicing. Very satisfied. Will return. knowledge and quick servicing. Very satisfied. Will return. More

Terrible service. Will never go back. They refuse to address recall issue other than to tell me to deal with corporate. Will never go back. They refuse to address recall issue other than to tell me to deal with corporate. More

Great service! The team at Rizza Porsche is very thorough. I worked with Tim and Chris. The team at Rizza Porsche is very thorough. I worked with Tim and Chris. More

I really appreciated the dealer picking up and dropping my car for this service appointment. my car for this service appointment. More

Great service from first phone call to car return. Thank you to the entire team. Thank you to the entire team. More

Great service and very friendly environment. Chris in service is the best!! I highly recommend. Chris in service is the best!! I highly recommend. More

Joe Rizza Porsche Orland Park is an outstanding place to make a great purchase. They are very much in tune with what their clients want and make the purchasing process a smooth one. Thanks! make a great purchase. They are very much in tune with what their clients want and make the purchasing process a smooth one. Thanks! More