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Porsche Orland Park, A Joe Rizza Dealership
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was ignored Visit on Dec 31, 2018 and had been there near 1 hour; I was not immediately welcomed, not offered a test drive - until much, much later, asked for the Visit on Dec 31, 2018 and had been there near 1 hour; I was not immediately welcomed, not offered a test drive - until much, much later, asked for the specs on a particular vehicle - did not get them - i was left waiting for over 25mins; however, I watched customers receive GREAT service: welcomed, test-driving, and drive away in new vehicles. They arrived after me. More
New Macan Purchase Everyone that I have to deal with is easy to deal with the only complaints I have is lack of attention to customer walk in the door, I was circling ar Everyone that I have to deal with is easy to deal with the only complaints I have is lack of attention to customer walk in the door, I was circling around the Macan in the showroom for at least 15 minutes before Paul asked if I needed help and there were 3 sales people standing around about 10 feet away from me just keep chitchating. More
A new Lease at the new facility. I was able to schedule in advance and select vehicles of interest prior to arriving. When we arrived the selected vehicles were out front ready for re I was able to schedule in advance and select vehicles of interest prior to arriving. When we arrived the selected vehicles were out front ready for review. Now that is customer service experience that everyone wants when its cold outside. Paul was kind, friendly and knowledgable. He walked us through with great detail on both vehicles we were looking at. Having the lease warranty on our trade made the day so much easier on us. No drama on who scratched what rim. lol Larry the paperwork guy on this new lease, Larry was our salesman on our previous lease. It was relaxing to see him again and to see the employee loyalty amongst the Porsche family. We'll be back in couple of years.... More
These guys are great! The new dealership is beautiful and the service department has been very good to me. The prices are fair and the loaner selection is so good I am thi The new dealership is beautiful and the service department has been very good to me. The prices are fair and the loaner selection is so good I am thinking about buying the loaner vehicle for my wife! More
There IS no substitute for great service! I had my recent service completed at the new location. It is amazing! The staff at Joe Rizza Porsche are always friendly and accommodating. I am so gl I had my recent service completed at the new location. It is amazing! The staff at Joe Rizza Porsche are always friendly and accommodating. I am so glad there is finally a separate service center just for the Porsche brand. The experience was seamless and service was completed before the promised time. Keep up the good work and you will continue to have a loyal customer. More
Car Service I had my car in for minor service. If you haven't seen there new place, you have to stop bye. They have doubled there size, more inventory and waitin I had my car in for minor service. If you haven't seen there new place, you have to stop bye. They have doubled there size, more inventory and waiting areas. They did a great job on the design. I was very please with the service that was provided. On short notice they where able to get m a loaner. John who runs the service area works very hard. More
The whole team was fantastic. Especially Danielle I am live in St Paul Minnesota and flew in to buy a Panamera. Having never done this I was a little anxious about buying a car this way. The whole ex I am live in St Paul Minnesota and flew in to buy a Panamera. Having never done this I was a little anxious about buying a car this way. The whole experience went super smoothly. Everyone at dealership was friendly and very helpful from the Matin, Larry ( who should be named Lorenzo or Aleffandro as he looks like one of Joe Rizza sons but then again he picked his own name inside joke) Bob and especially Danielle who helped me with the color (black or jet black metallic and was just a fantastic person and sales person More
Porsche a Macan 40k Service John, my Service Advisor was fantastic and the facility immaculate; service was performed timely as promised. I would go back for future service and r John, my Service Advisor was fantastic and the facility immaculate; service was performed timely as promised. I would go back for future service and recommend to others. More
Recall Great service! Appointment was dead on time and everything went great! I would recommend this dealership in a heart beat! I will use them again with a Great service! Appointment was dead on time and everything went great! I would recommend this dealership in a heart beat! I will use them again with any else my vehicle may need! More
Service experience I started with them and they made a long term friend out of me! Always professional and courteous. The car was cl aned inside aou. The new facility ro I started with them and they made a long term friend out of me! Always professional and courteous. The car was cl aned inside aou. The new facility rocks! More