Back

Porsche Ontario - Service Center

Ontario, CA

5.0
254 Reviews

254 Reviews of Porsche Ontario - Service Center

Sort by
February 15, 2025

David Barron did a great job servicing my Spyder. He was friendly, took great care of the car, and kept me updated throughout the process. Excellent communication and service—I highly recommend him! More

by sbspyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Porsche Ontario responded

We appreciate you for leaving David this spectacular review and recommendation! We are delighted to know that he was friendly, kept you updated throughout the process and had excellent communication with you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 14, 2025

Michael Yeh Is a great service advisor! He made my service appointment great. I was in/out in a few hours with a high mileage service. He was honest and straightforward with the recommend More

by K L Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Porsche Ontario responded

K L Ruiz, Thank you for leaving Michael this amazing review! We are glad to hear that Michael took exceptional care of you and your automotive needs. We are happy to know that he was great, very friendly and polite. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 12, 2025

Michael Yeh made my experience with Ontario Porche Service Department warm and inviting. I was welcomed right away, and he explained the process for my first service appointment. He addressed my conce More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Feb 12, 2025 -

Porsche Ontario responded

Joy, We are grateful for you leaving Michael this stunning review! We are pleased to know that he explained the process, addressed your concerns and was wonderful. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 06, 2025

Fabulous dealership, all employees are well trained, and friendly as well as knowledgeable, and if not, they get an answer for you. Service rep JoseRodela. Did an excellent job as always, kept me informed, More

by wawhitneysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Porsche Ontario responded

We are grateful for you leaving Jose this extraordinary review! We are pleased to know that he was friendly, knowledgeable, kept you informed and did an excellent job as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 05, 2025

I really tried with this place because it was close. However they made it as inconvenient as possible. I really don’t like being made to feel that I should be grateful they will service my car. Communic More

by Scottclark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Porsche Ontario responded

Hi Scott, I’m really very sorry that this was your experience. After reviewing what happened here I’ve concluded that this is on us and poor communication on our part. I have asked Mike Daniels, our Service Manager to reach out to you directly to extend our apologies and to see how we can make this right. Mark Marchant General Manager Porsche Ontario (909) 292-1800

February 02, 2025

Brandon Hanson is assume, very accommodating, made sure I had great loaner and my car was gorgeous when I picked it up. More

by dsvronodvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Porsche Ontario responded

Providing quality and efficient service is so important to us here at Porsche Ontario and we are glad that Brandon's efforts met your satisfaction! We are thrilled to know that he was very accommodating and made sure you had a great loaner. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

January 28, 2025

I had my 911 serviced at Porsche Ontario and was very pleased at the thoroughness of the service and professionalism of my Service advisor Jose Rodelo. he carefully explained everything that was being do More

by kraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Porsche Ontario responded

Kraig, Thank you for leaving Jose this fantastic review! We are happy to know that he was professional, thorough and carefully explained everything that was being done on your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

January 24, 2025

My awesome Service advisor, Brandon Hanson, always goes above and beyond to listen to my concerns. He is extremely knowledgeable, efficient and is so friendly. Porsche Ontario is incredibly clean; thei More

by Shel F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Porsche Ontario responded

Shel, We are grateful for you leaving Brandon this wonderful review! We are pleased to know that he was extremely knowledgeable, efficient, so friendly and went above and beyond to listen to your concerns. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 20, 2024

Great customer service and communication with Brandon in the service department. Friendly and helpful manager. More

by RDCORNFORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Ontario responded

Thank you for leaving Brandon this positive review! We are happy to know that he was friendly, helpful and communicative. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 20, 2024

Shout out to my guy Jose Rodela & the entire team. He always exhibits great customer service. They always treat me respectfully and often share great Porsche-related knowledge that helps with the vari More

by Silky Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Ontario responded

Silky Silk, We are grateful for you leaving Jose this wonderful review! We are thrilled to hear that Jose took excellent care of you. We are pleased to know that he treated you respectfully, shared his Porsche knowledge with you and was patient as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

1
...