Back

Porsche North Scottsdale

Scottsdale, AZ

4.4
116 Reviews

18000 N Scottsdale Rd

Scottsdale, AZ

85054

Directions

By Type

Showing 116 reviews

July 22, 2023

2 cars I inquired about were not ready to sell yet. Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, More

by mesa 11528
Recommend Dealer
Yes
Employees Worked With
Steve Schwartz
Jul 23, 2023 -

Porsche North Scottsdale responded

Hello, I appreciate you taking the time to share your feedback regarding your recent experience here at Porsche North Scottsdale and would like the opportunity to discuss the communication our Sales Team provided you while inquiring about two vehicles. Can you please send your contact information to me? I look forward to hearing from you. David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

Jul 23, 2023 -

mesa 11528 responded

David, I really can't complain or praise your sales team. It seemed strange that the 2 cars that your dealership listed for sale, were not ready to be seen nor driven. Without pictures I couldn't tell what color they were (interior or exterior). A price for the 2020 was shown in the listing, but the 2019 was not. I was informed that the 2020 would be ready in about a week. The 2019 had to go to Tesla for repairs so he did not know when it would be ready nor did he have a asking price because everything (time & cost of repairs) was dependent on Tesla. If you guys were 5 or 10 minutes away it wouldn't be a big deal but I live in SE Mesa and the cars I find that are of interest always seem to be 1 hour away. I am trying to find cars for sale by owner to save on the sales tax expense, but the ones I am finding have issues or lots of miles. Wayne Oldenburg

July 15, 2023

They sell new Porsches for MSRP… but they require you to trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale v More

by Porsche fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Advisor
Jul 15, 2023 -

Porsche North Scottsdale responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the trade-in values that our Sales Team provided you while inquiring to purchase a new 2023 Porsche 911. Please send me an email with your preferred contact information to discuss this further. Thank you. David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

Jul 15, 2023 -

Porsche fan responded

David, I sent you a private email. I received a message back saying that you were out of the office from July 11th to the 19th?

July 11, 2023

If I could give negative 5 starts I would. Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is abs More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service mechanics
Aug 10, 2023 -

Porsche North Scottsdale responded

Rosa, Thank you for bringing this to my attention. I would like the chance to speak with you about your vehicle not being fixed, all the hoses and parts that were not put on correctly or tightly, the many parts that were not put together, and your overall experience with our Service Team here at Porsche North Scottsdale. Would you please email your preferred contact information to me? I appreciate your time! David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

December 04, 2022

Waited 30 days for my appointment. I explained the work and part that was needed when I made the appointment. Came with the part needed on time for the service appointment and was tol More

by P911C4S
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rochelle Lovering
Dec 05, 2022 -

Porsche North Scottsdale responded

Hello, Your feedback is important to us here at Porsche North Scottsdale, and I would appreciate the opportunity to speak with you to discuss your interaction and overall experience with our Service Team in greater detail. Please email me with your preferred contact information. Thank you, David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

November 07, 2022

I have been trying to get a 992 Turbo S allocation for YEARS. Yes, years. For years I've been on the "wait list". For years I've been waiting patiently to get to submit my order. I've always been told More

by Steve992
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Zoloto, Steve Schwartz
Nov 10, 2022 -

Porsche North Scottsdale responded

Steve, I appreciate you taking the time to share your feedback regarding your recent visit here at Porsche North Scottsdale and would like the opportunity to discuss with you being on the waiting list for the 992 Turbo S allocation. Can you please send your contact information to me? I look forward to hearing from you. Thank you, David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

August 10, 2022

Poor sales experience- unprofessional and deceitful, lots of undisclosed "policies" and ultimately have no problem wasting your time. Called on a new $220K Porsche over the weekend to get info. Thought i More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Miller
Aug 11, 2022 -

Porsche North Scottsdale responded

Hi, Thank you for contacting us about your experience with our Sales Department. Your feedback is important to me and I would like to discuss your review with you further. When you have a moment, please send me your preferred contact information and I will be in touch with you on Monday. Best, David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

Aug 12, 2022 -

JH responded

Thanks for the response. I emailed you a couple of times during the process, so feel free to use the email provided if you truly would like to discuss. Thanks

July 31, 2022

I just stopped by this afternoon and the GM was beyond gracious. These vehicles are awe inspiring and are matched by the caliber people that work there. More

by epstein.dc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Birch, Dave Schnirch, David Raines, Brooks Frybarger, Mark Siffert, Steve Schwartz
Aug 02, 2022 -

Porsche North Scottsdale responded

Hello, We are pleased that our team and inventory could meet your expectations. Thank you for sharing your positive review and please know that you are always welcome here at Porsche North Scottsdale.

April 28, 2022

David Zoloto is Dishonest arrogant narcissistic miserable human. You are selling cars for a living. Don’t treat people like they are beneath you. Look at What you do. Horrible experience. The worst general m More

by Alex a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus , Dave Zoloto
Apr 28, 2022 -

Porsche North Scottsdale responded

Alex, Your feedback is important to us here at Porsche North Scottsdale and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

Apr 29, 2022 -

Alex a responded

David Zoloto : We met you were angry and childish like because I wrote the truth on a review. You didn’t like the fact that I said the truth about your poor management style and deceiving operation. I wrote my review to share my horrible experience at porsche north Scottadale. Instead of fixing or correcting the problem. You said to me : ITS A PRIVILEGE FOR ME TO BE A CUSTOMER AND I , my family not my referred friends are NOT WELCOMED AT PORSCHE N. S. as a matter of fact I said so if my family member needs emergent help in service due to proximity you said to go to chandler porsche and you said you will not help them. I asked you to put it writing and you said you would not. What you need and should understand is you are a car salesman. Without customers like myself you have nothing. This is on you and you need to apologize publicly for your open discrimination and the continued lies of an operation you dictate over your managers and workers. Shame on you and shame on Penske owners for having you as a general manager. You should be embarrassed of the way you behaved as a GM. How pathetic.

February 16, 2022

From the minute we meet Mike until the end when we drove off the lot with our 2017 Mercedes SL450 it could not have been a better experience. Mike was great to work with and went out of his way to get us i More

by napam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connelly
Feb 16, 2022 -

Porsche North Scottsdale responded

Congratulations on your Mercedes-Benz SL450. We are happy to know that our Sales Team provided you with such an easy and timely car-buying experience. Let us know if there is anything else we can help you with here at Porsche North Scottsdale.

November 30, 2021

They crashed my car during one of the many times it has been in for service and refuse to properly repair it. It has been a terrible experience. Would have rated a ZERO or even MINUS but this was the lowes More

by jimboholt
Recommend Dealer
No
Employees Worked With
Dave Zoloto
Dec 01, 2021 -

Porsche North Scottsdale responded

Hello, We take our customer feedback very seriously and would like the opportunity to speak with you about your recent experience here at Porsche North Scottsdale. Can you please send your preferred contact method to me at dzoloto@penskeautomotive.com? Thank you, David Zoloto General Manager Porsche North Scottsdale dzoloto@penskeautomotive.com

...
4
...