Porsche North Scottsdale
Scottsdale, AZ
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Rochelle has been great I wish since I’ve known her for about six years or longer.She has worked well with me through three Porsche Panamera vehicles that I have owned. about six years or longer.She has worked well with me through three Porsche Panamera vehicles that I have owned. More
Best Service in Phoenix Superb service. Called me advising that I required a brake flush along with my regular oil change. Quick and efficient. Great to have a dealership rig Superb service. Called me advising that I required a brake flush along with my regular oil change. Quick and efficient. Great to have a dealership right around the corner from my home. More
Mark. Is very good and the dealership is great also the service dept. My car has been serviced at this dealership for many years and I am very happy service dept. My car has been serviced at this dealership for many years and I am very happy More
bought the right car for my needs Dennis Sprenger is a good salesman as he is well prepared and listens to the customer Dealership processed my trade quickly and the paperwork was fini Dennis Sprenger is a good salesman as he is well prepared and listens to the customer Dealership processed my trade quickly and the paperwork was finished and the car delivered in less than one hour More
Recall nightmare A took my cayenne in for a factory recall. (Leaking fuel flange) Long story short, they tried to charge me 6k to replace a broken clip on the other A took my cayenne in for a factory recall. (Leaking fuel flange) Long story short, they tried to charge me 6k to replace a broken clip on the other fuel line that wasnt leaking. They used this as their excuse to not complete the recall. Even though the clip was repaired and working fine, they said they couldnt touch it and refused to replace the recalled fuel flange which was filling the cabin with gas fumes. They dragged their feet for 2 weeks saying they were waiting for a cost analysis approval from Germany. Finally Dave the GM decided to hide his head in the sand and referred me to Porsche's 1800 number. Mark the service rep was actually a great guy. The problem is he's surrounded by primadonnas that look for excuses NOT to fix things. More
My best car buying experience. I hate buying cars for all the usual reasons. Pushy salesman, lengthy negotiations, deceitful tactics. But, I found none of that at Porsche North S I hate buying cars for all the usual reasons. Pushy salesman, lengthy negotiations, deceitful tactics. But, I found none of that at Porsche North Scottsdale. In fact I found sale Consultant Ken Schwagerman to be friendly but not pushy, knowledgeable and credible, and interested in helping me build the car I wanted. I bought my dream Cayman and left wondering why everybody doesn't do business this way. More
ONLY THREE EXPERIENCES... BUT ALL OF THEM BAD They have moved to a policy of charging for loaners even for safety recall service visits, if they are too busy your car will be returned unwashed. H They have moved to a policy of charging for loaners even for safety recall service visits, if they are too busy your car will be returned unwashed. Have never received a survey soliciting feedback. More
HONESTY FROM A CAR SALESMAN? Yes, it is true. Stephen Schwartz and I discussed a certain car for 10 days with candor and honesty. It was not about a sale -- it was about making th Yes, it is true. Stephen Schwartz and I discussed a certain car for 10 days with candor and honesty. It was not about a sale -- it was about making the right decision for myself as I switch cars every 10 months or so. Stephen was honest, communicative, informative --- he knows more about Porsche than anyone I have ever met -- and I have been driving them for years. He was a true gentleman throughout this buying process. I recommend him 110%. Dave Zoloto and Marcus (sales manager) were both very friendly and accomodating also. More
SECOND BAD EXPERIENCE!!! They were giving us 5,000 less than another dealer in the area and wouldnt take anything off of their advertised price!!! Not to mention that our sal They were giving us 5,000 less than another dealer in the area and wouldnt take anything off of their advertised price!!! Not to mention that our salesman, Steve Schwartz, treated us like we were idiots!!! Have tried twice now to purchase a car from this dealer. Both times they wouldnt give us anything for our trade and wouldnt take anything off of their car. More
Terrible In for service twice. First time I waited for one hour for my service guy to come back from lunch. Second time service advisor would not even come o In for service twice. First time I waited for one hour for my service guy to come back from lunch. Second time service advisor would not even come out of the office. Needed one week just to drop my car off for service. Typical Penske dealership, More