Porsche North Scottsdale

2 cars I inquired about were not ready to sell yet. Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, but didn't say if it was for repairs or to get prepared / detailed before sale. They took my phone number to call when they are ready to sell. Too bad as I am actively looking now. Without seeing the cars, their asking price seemed reasonable (for a dealer). More

They sell new Porsches for MSRP… but they require you to trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale v trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale value on your trade. Just be aware… More

If I could give negative 5 starts I would. Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is abs Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is absolutely zero. After months of trying to figure it out I found many parts were not put together after the worked on it. Unbelievable careless workers . Do not give your porsche to these guys . It will come back broken and xxxxed up More

Waited 30 days for my appointment. I explained the work and part that was needed when I made the appointment. Came with the part needed on time for the service appointment and was tol I explained the work and part that was needed when I made the appointment. Came with the part needed on time for the service appointment and was told I can’t bring my own genuine Porsche part. After explaining I was not told I could not bring my own part, they finally took my car in for service. After an entire day as I waited for the call to come and get my repaired car they sent me a video of all the work they wanted to do over and above the reasonI brought it in for service that totaled over $7500 more than my initial service appointment quote. When I declined the additional service work they refused to work on my car. Wasted my time after waiting a month waiting for the appointment. They mark the parts prices up over Porsche retail in some cases double depending on the part and the labor rate is like hiring an attorney. More

I have been trying to get a 992 Turbo S allocation for YEARS. Yes, years. For years I've been on the "wait list". For years I've been waiting patiently to get to submit my order. I've always been told YEARS. Yes, years. For years I've been on the "wait list". For years I've been waiting patiently to get to submit my order. I've always been told I'm about a "year" out, regardless of whom I talked to. I called roughly every 3 months to see where I was at on the list, and unsurprisingly it never changed. Then, finally I was told the truth. "Steve you will never get an allocation because we have customers who order 20 cars a year from us, and they will always get it first." Oh I'm so sorry I'm not on your "cool customer list". I wish you guys would just be honest, that you're just a dealer with a serious case of nepotism and unwarranted self importance. It would of saved me a lot of time, but then again I read the rest of the reviews here and it all clicked for me. Just like all the rest of the penske dealers in this little strip, steer clear. More

Poor sales experience- unprofessional and deceitful, lots of undisclosed "policies" and ultimately have no problem wasting your time. Called on a new $220K Porsche over the weekend to get info. Thought i of undisclosed "policies" and ultimately have no problem wasting your time. Called on a new $220K Porsche over the weekend to get info. Thought it would be super easy. Sent me the cars available and pricing. I'll take this one. Gave them info on my trade-in. I didn't hear anything back. Weekend passed, then Monday, then Tuesday I finally called them back. "lemme talk to my manager" Huh? These days I'm able to get a price online pretty much within a hour. Finally at 8p on Tuesday night, I get a lowball offer. Carfax trade in value of $88K; they offered $60K. $28K/ 32% difference. Wow-- I waited 3 days for that? Took the car to Carmax, who offered to buy or trade in for 80K. Swung by Porsche North Scottsdale to see if we could work it out. "We don't like that model of car, do you have anything else you could trade?" uh, no. I asked, "well can't you just trade it and then sell it to Carfax or someone else"? Long BS ensued about Penske "policies" prohibiting wholesaling. Ok I give up, I'll just sell it local, and then buy this car. "Nope-- we have a policy that we can only sell you this car with a trade in". What a colossal waste of time. Just be upfront about all your BS and pricing and policies. It's so unfortunate because as much as I love Porsche cars, dealers like this really make me question why you'd want to settle-- certainly on a luxury brand-- for really poor service and business practices. And ultimately sour me on the brand. And reading the other comments about not being able to get service appointments or loaner cars...maybe I dodged a bullet. If it's this hard to give some $220K, I can only imagine what the after sales support and service must be like. More

I just stopped by this afternoon and the GM was beyond gracious. These vehicles are awe inspiring and are matched by the caliber people that work there. gracious. These vehicles are awe inspiring and are matched by the caliber people that work there. More

David Zoloto is Dishonest arrogant narcissistic miserable human. You are selling cars for a living. Don’t treat people like they are beneath you. Look at What you do. Horrible experience. The worst general m human. You are selling cars for a living. Don’t treat people like they are beneath you. Look at What you do. Horrible experience. The worst general manager. Penske owners of this dealership needs to know what type discriminatory elitist manager they have. Abs it shows. Never buy or visit this dealership. They are horrible to work with all from the top DAVID ZOLOTO. More

From the minute we meet Mike until the end when we drove off the lot with our 2017 Mercedes SL450 it could not have been a better experience. Mike was great to work with and went out of his way to get us i off the lot with our 2017 Mercedes SL450 it could not have been a better experience. Mike was great to work with and went out of his way to get us in the right vehicle. His no pressure approach was greatly appreciated. Our time with Mike and his supporting staff was very easy and timely. My wife and I will return when we are in the market for another vehicle. More

They crashed my car during one of the many times it has been in for service and refuse to properly repair it. It has been a terrible experience. Would have rated a ZERO or even MINUS but this was the lowes been in for service and refuse to properly repair it. It has been a terrible experience. Would have rated a ZERO or even MINUS but this was the lowest it would allow. More