Porsche North Scottsdale

I RECOMMEND THAT YOU AVOID PORSCHE NORTH SCOTTSDALE Porsche issued a recall notice for my 2013 Panamera for two mechanical issues. On three separate occasions I arranged an appointment with Porsche Nor Porsche issued a recall notice for my 2013 Panamera for two mechanical issues. On three separate occasions I arranged an appointment with Porsche North Scottsdale to have the recall repairs performed. On each of the three appointments scheduled, Porsche North Scottsdale service department called me the day before the appointment and cancelled my appointment with the excuse that the parts were not available at that time. Next, my battery died. I tried to jumpstart the car but I was unsuccessful. I reported my problem to Porsche North Scottsdale and asked them for assistance and/or recommendations for a solution.. The service department consultant told me, “It will be over two weeks before we can schedule you in to replace the battery, we have no loaner cars available and it’s your problem how you want to get the car to our dealership. Perhaps you can arrange to have it towed.” When I asked how much it would cost to replace the battery, the service consultant asked me for the VIN number of my vehicle. After I provided that information, the service consultant told me, “That will cost you $760.” I called Chandler Porsche and spoke with Ken Biddulph in the service department. Ken arranged to have my car jumpstarted the next morning and I drove it to the dealership. They serviced the recall issues with no problem and replaced my battery at no charge, under my vehicle warranty. They also provided me with a Porsche Macan loaner car. I recommend you AVOID PORSCHE NORTH SCOTTSDALE! More

Service work was done correctly and on time. Service department was fantastic. They took good care of me and my car. Yippee and good work department was fantastic. They took good care of me and my car. Yippee and good work More

Showroom nicely kept with friendly reception. Large inventory of cars that are well displayed. Dealer Sales person Ajay Anand was very knowledgeable about the car I was interested. inventory of cars that are well displayed. Dealer Sales person Ajay Anand was very knowledgeable about the car I was interested. More

Always excellent Everyone at Porsche North Scottsdale make it very easy to be their customer. Michael, my service advisor, is the best. Employees all go out of their w Everyone at Porsche North Scottsdale make it very easy to be their customer. Michael, my service advisor, is the best. Employees all go out of their way to help and always with a smile. More

Rochelle gives the best customer service . Her car and part knowledge is top rate ! I never wait and all the people from when I pull in until I pay provide great service part knowledge is top rate ! I never wait and all the people from when I pull in until I pay provide great service More

Rochelle Wagner completely restores my confidence in your service department. She knew the issue and handled it professionally and thoughtfully. A consummate professional with a wonderfully refreshing approa service department. She knew the issue and handled it professionally and thoughtfully. A consummate professional with a wonderfully refreshing approach. Excellent in every regard! More

I recently had my car serviced here and was impressed by the high quality experience from start to finish. The price for service was fair, the loaner Macan was great, the dealership is clean and everyone is the high quality experience from start to finish. The price for service was fair, the loaner Macan was great, the dealership is clean and everyone is friendly and helpful. I'll happily continue to service my car here in the future. Thanks Mark and Porsche North Scottsdale. More

Very professional very quick from start to finish. First class. Very helpful and getting the car done when promised and helped in getting me from home to dealership class. Very helpful and getting the car done when promised and helped in getting me from home to dealership More

Such a positive experience! Great salesman! But when they pulled it into the showroom after detailing the Macan and putting a big red bow on the top we were over the moon with excitement! Thank you for they pulled it into the showroom after detailing the Macan and putting a big red bow on the top we were over the moon with excitement! Thank you for making the purchase so special! More