Porsche North Scottsdale
Scottsdale, AZ
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I am writing this review to express my displeasure and disappointment in how I was treated at Porsche north Scottsdale I went to the dealership about a week ago and I was treated as if I had no business b disappointment in how I was treated at Porsche north Scottsdale I went to the dealership about a week ago and I was treated as if I had no business being there by one of their sales person I went there to inquire about a f type jaguar they were advertising it is or was the r trim sale at 69900. The resepionist says can I help you I responded yes can I say a salesperson she seemed to go get one and I waited up comes a salesman and doesn’t even walk up to me stays at a distance and says me can I help you in a very unwelcoming manner as I did not belong there I said yes I am interested in the f type jaguar he says I got that sold already in a very disapproving manner giving me the impression he might have had the impression I couldn’t acquire that vehicle maybe by the way I was dressed or maybe my look wasn’t or didn’t look like I would be a serious client he didn’t even have anything else to say just stood there I said ok thank you and walked out I totally felt like I was profiled in the negative sense this sales person was a slim gentleman with white hair and a small go t I think the dealership should teach there sales people not to judge a book by its cover I was going to put it pass me but decided to call about two hours later and asked about this car in particular and I was told the car is still available kind of confirming my thoughts but I did not let it get to me to my surprise Porsche north Scott’s dale sends my an email wanting to sell me this same car further confirming the car probably was not sold when I was told it was . Yes I know they can always say at the time I inquired it was under consideration but you got to admit it doesn’t leave this dealership in a good light the car I was looking at according to car gurus was 2,0024 over priced and I might have been stretching my budget but this is no way to win a potential clients business I will think twice about going back there and I will be sure to tell any people that this dealership may not be one to be considered if they want to be treated fairly . I repeat don’t judge people by there cover . They might be a good client More
Dave Zoloto is just a corporate yes man who doesn't care about his customers. He is a company yes many who only cares about how much money you spend with his dealership. This is exactly what he told me wh about his customers. He is a company yes many who only cares about how much money you spend with his dealership. This is exactly what he told me when I complained about a warranty matter. Told me if I spent more money with his dealership he would give me more consideration. I told him that his attitude is exactly why I will not spend any more money with his dealership and apparently from his ratings on here I am not the only one who feels this way. More
During our visits to this Dealership over the last decade, we always knew that we paid probably double for the service just to have the "Porsche Dealer Stamp" on our maintenance logbook. This practic decade, we always knew that we paid probably double for the service just to have the "Porsche Dealer Stamp" on our maintenance logbook. This practice will end today after the experience on 4/9/24 with them on our 996 Turbo concerning the Service Tech, Michael Sarantidis, who behaved in a totally juvenile and unprofessional manor with us. We left (1) inquiry on his phone asking about a "Video" that was texted to us which we desired to have Emailed instead. This "person" then proceeded to RAGE at us about being harassed continually for 10 years and he was "Fed up" with our calls. We bring (2) Porsches there and purchased (1) of them a few years ago. The General Manager (Dave Zoloto) saw this exchange with us in the Service Office and told (us) to "calm down" instead of taking the baby aside and disciplining him in private. He even witnessed me handing and Michael ACCEPTING a $40.00 tip and thank you card before the "Berating" from this jerk. This has been reported to Porsche Corporate and we hope for some sort of "closure", if possible, with these heathens. We hope others see this review and visit another Dealership or Local Service Centers as we have. Dave and Dianna More
The sales process was efficient and easy. My issues came after taking delivery of the care. I purchased the vehicle and left the following day for a 1,600 mile road trip home. The car was del My issues came after taking delivery of the care. I purchased the vehicle and left the following day for a 1,600 mile road trip home. The car was delivered without topping off fluids so I had to add coolant less than a 100 miles into the drive, not a big deal, but disappointing. The vehicle would not start for the second day of the trip due to a bad battery and required a jump start. The car is less than 2 years old but when I called Porsche Scottsdale I was given the used car sales spiel of batteries can go bad at any time and without warning. The average life expectancy of a battery is 3 to 5 years, not 2. I spoke with the used car sales manager and a technician via telephone and neither one of them cared at all and even laughed at me for making the complaint. I spoke with the general manager and received the same treatment. I would expect better customer service on a $70,000 car. More
Great dealership. Very experienced and honest sales staff who guide you through the purchase process. Outstanding selection of both new and used automobiles. Very smoo Very experienced and honest sales staff who guide you through the purchase process. Outstanding selection of both new and used automobiles. Very smooth and enjoyable purchase experience. More
2 cars I inquired about were not ready to sell yet. Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, but didn't say if it was for repairs or to get prepared / detailed before sale. They took my phone number to call when they are ready to sell. Too bad as I am actively looking now. Without seeing the cars, their asking price seemed reasonable (for a dealer). More
They sell new Porsches for MSRP… but they require you to trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale v trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale value on your trade. Just be aware… More
If I could give negative 5 starts I would. Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is abs Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is absolutely zero. After months of trying to figure it out I found many parts were not put together after the worked on it. Unbelievable careless workers . Do not give your porsche to these guys . It will come back broken and xxxxed up More