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Porsche North Houston - Service Center

Houston, TX

4.9
1,631 Reviews
Call Service Center (855) 869-4156

1,631 Reviews of Porsche North Houston - Service Center

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January 10, 2024

Great experience and communication related to the requested work and optional maintenance items including videos. More

by bsracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

We're glad to hear about your great experience and communication regarding the requested work at Porsche North Houston. Providing clear information, including optional maintenance items with videos, is part of our commitment to excellent customer service. Thank you for your positive feedback!

January 10, 2024

Person in charge of the loaner vehicle was rude when delivering and receiving the vehicle, other than that, excellent service. More

by VANESSIAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney
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Jan 23, 2024 -

Porsche North Houston responded

We appreciate your feedback and apologize for any inconvenience with the loaner vehicle experience. Your comments are valuable to us, and we'll address this issue to ensure a better experience in the future. Thank you for choosing Porsche North Houston for your service needs. If there's anything else you'd like to discuss, please feel free to reach out.

January 10, 2024

Usually one doesn’t love going to get their car serviced but that just isn’t the case with Porsche North Houston! Jon and I don’t just have a service-client relationship, we have a friendship…giving each ot More

by Holly Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for sharing your wonderful experience with Jon! We're thrilled to hear that your visits feel like more than just service appointments, but a chance to build a friendship. We appreciate your kind words about our facility and amenities. Your three-hour round trip is truly valued, and we look forward to continuing our friendship and providing top-notch service.

January 09, 2024

Husna was really helpful and knowledgeable. She was able to answer all our questions in a timely manner. More

by majd.hamoudah
Recommend Dealer
Yes
Employees Worked With
Husna Badruddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, and we're delighted to hear that Husna was helpful and knowledgeable in answering your questions. Providing timely and accurate information is a priority for us, and we appreciate your positive feedback. If you have any more questions or need further assistance, feel free to reach out.

January 09, 2024

Very Good Services, people ready on time and they finished before the schedule. Great Job! More

by manuelfruizcamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Yale, Willie Gilder
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Jan 23, 2024 -

Porsche North Houston responded

We're pleased to hear that you had a very good experience with timely service completion at Porsche North Houston. Completing the job before the scheduled time is always our goal. Thank you for your positive feedback, and we look forward to your next visit.

January 09, 2024

Porsche North Houston has once again diagnosed and repaired the problem. I have been visiting this dealership for almost four years. I have been very pleased with the quality of the service as well More

by jmrkwsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
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Jan 23, 2024 -

Porsche North Houston responded

We're honored to have been your choice for almost four years, and we appreciate your positive feedback about the quality of service and professionalism of our techs and service advisor. Thank you for recommending Porsche North Houston for all your Porsche needs. We look forward to continuing to provide excellent service.

January 09, 2024

Great customer service. Haider, my service advisor, is amazing. He’s always calling me and letting me know the status of my cars. More

by jerrymgibbs@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haider Jaffar
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Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your service needs! We're thrilled to hear that you had great customer service and that Haider, your service advisor, has been amazing in keeping you informed about the status of your cars. We appreciate your trust and look forward to serving you again.

January 09, 2024

Courteous, informative, excellent service! Will recommend to others! I have 4 Porsches which I service here. More

by THEHEINEMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

We're grateful for your continued trust and loyalty in servicing all four of your Porsches at Porsche North Houston. Your recommendation means a lot to us, and we're pleased to provide courteous, informative, and excellent service. Thank you for choosing us!

January 09, 2024

Chris was great. Answered all my questions. Did not hurry me while doing so. Porsche North Houston did a very good job. More

by mark.roop9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston and for sharing your positive experience with Chris. We're delighted that he answered all your questions and took the time to ensure your satisfaction. Your feedback is appreciated, and we look forward to serving you again.

January 09, 2024

Porsche North is an outstanding dealership with excellent staff and comfortable areas to await service completion. My service advisor presented me with issues that need to be addressed without any pressor do More

by paullotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Porsche North Houston responded

Thank you for your kind words about Porsche North Houston being an outstanding dealership with excellent staff and comfortable waiting areas. We appreciate your feedback on the service advisor presenting issues without pressure, and we look forward to addressing any future needs you may have.

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