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Porsche North Houston - Service Center

Houston, TX

4.9
1,631 Reviews
Call Service Center (855) 869-4156

1,631 Reviews of Porsche North Houston - Service Center

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April 07, 2024

Exceptional experience. Very customer oriented. I waited for something negative to happen and it never did. Would recommend to anyone More

by fmarchhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blair Pruitt
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Apr 17, 2024 -

Porsche North Houston responded

It’s fantastic to hear that your experience was exceptional and that we exceeded your expectations. Thank you for recommending Porsche North Houston; customer satisfaction is our top priority.

April 07, 2024

Delayed in receiving vehicle, paid extras not installed, suspension issues found but not previously documented. More

by JEREMY.WALDSCHMIDT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mustapha Ramadan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche North Houston responded

We apologize for the delay and any inconvenience with the installation and suspension issues. We're committed to rectifying these matters swiftly and to your satisfaction. Please reach out so we can ensure everything is resolved to your standards.

April 07, 2024

Good communication. Kind, courteous, fast. Scheduled follow up for windshield. Will be back very soon. More

by ROBINLYNCH004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche North Houston responded

Thank you for your kind words about our communication and service. We're glad to have scheduled your follow-up and are looking forward to seeing you again soon at Porsche North Houston.

April 06, 2024

Great experience from the first contact to the last. I took a leap of faith on a 100% remote purchase and was rewarded with a well represented 987 Cayman S that arrived fully serviced and ready to drive More

by Kevin Riley
Recommend Dealer
Yes
Employees Worked With
Emmanual Agramonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Coffey
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Apr 17, 2024 -

Porsche North Houston responded

We're thrilled that your leap of faith in a remote purchase paid off with a positive experience and a ready-to-drive Cayman S. Your willingness to choose us again is the highest compliment, and we can’t wait to assist you in the future.

April 05, 2024

Very reliable and they guarantee and deliver very satisfactory services. I will certainly return and recommend my friends and families to this dealership. More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche North Houston responded

Your trust in our reliability and satisfaction with our services mean a lot to us. We’re delighted you would recommend Porsche North Houston to your friends and family, and we look forward to welcoming you back.

April 04, 2024

I have serviced three different Porches with Porsche North Houston since 2008 and have always been happy with the service. Chris Brown has been my service advisor for years and is invariably super. Al More

by LYNLEYHAVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

Very professional and reliable maintenance services. Car loaner also worked very well. I will certainly return and recommend to friends. More

by jaymerenha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche North Houston responded

Hearing that you found our maintenance services professional and reliable, and the car loaner program effective, is wonderful. We appreciate your continued support and recommendations.

April 04, 2024

Chris is a fantastic profesional, his people skills are excellent and he always helps me to take care of my Porsche. I’m very happy with their care and service. More

by ALWAUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche North Houston responded

Chris is grateful for your praise regarding his professionalism and people skills. We're happy to know you are very satisfied with the care and service for your Porsche at Porsche North Houston.

April 04, 2024

Very reliable and they guarantee and delever very satisfactory services. I will certainly return and recommend my friends and families to the facility More

by semplephilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heater
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April 04, 2024

Kayla was extremely professional and has excellent people / communication skills. I have been servicing my car here for over 5 years and the service department are first class and understand how to take car More

by sr.fyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
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Apr 17, 2024 -

Porsche North Houston responded

Kayla thanks you for recognizing her professionalism and communication skills. We take pride in our service department’s excellence and appreciate your five years of loyalty to Porsche North Houston.

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