Porsche North Houston - Service Center

Porsche North Houston responded

Thank you for taking the time to share your experience with us, Stuart! It's wonderful to hear that Haider provided fast and efficient service that kept you informed throughout. We are absolutely delighted to know he exceeded your expectations. We really appreciate your feedback and we're honored to have been able to serve you! Thank you for choosing Porsche North Houston as your service provider.

Porsche North Houston responded

Thank you so much for taking the time to post about your experience. We are truly delighted to hear you had such a great experience with our team! We strive to make sure each of our customers feels taken care of and valued, and it sounds like we were able to do that for you. It's wonderful that Willie was able to keep you in the loop while working on your Porsche. Thank you again for choosing Porsche North Houston. If there is anything else we can do for you please let us know.

Porsche North Houston responded

Thank you for the glowing review, Darrell! We pride ourselves on our customer service at Porsche North Houston, because your satisfaction is our number one priority. It was great to hear from you that we exceeded your expectations in the way we communicated and kept you in the loop throughout the entire process. We appreciate your commitment to using our dealership going forward and hope that our distance from River Oaks isn't too much of an inconvenience. We look forward to providing you with outstanding service for many years to come!

darrell.rosenthal responded

Customer for life. I will not take my car to any other repair shop or dealership.

Porsche North Houston responded

Thank you for your kind review, Ramon! We are glad to hear that since switching to Haider Jaffer as your service advisor, the service you have received has been truly marvelous. Here at Porsche North Houston, our goal is always to provide superior customer service and experience in a safe and comfortable environment - we are thrilled to hear that we were able to meet and exceed these expectations. We appreciate your kind words about our team and look forward to working with you on future service needs. Please don’t hesitate to let us know if there is anything else we can do for you!

Porsche North Houston responded

Thank you so much for taking the time to provide feedback about your experience at Porsche North Houston. We’re glad to hear that Chris provided such an outstanding service when you had your Cayenne S with us—we strive to ensure our customers receive only the best in care and attention while they’re with us. And we’re thrilled that we were able to provide you with a superior service experience that establishes us as a dealership you can trust. We look forward to working with you on your new vehicle purchase and should you require any additional assistance or have any questions going forward, do not hesitate to contact us. We value your opinion and appreciate the opportunity you have given us to serve your automotive needs. Thank you again!

Porsche North Houston responded

Thank you for your wonderful review, John! We work hard to make sure our customers have the best experience possible, so we really appreciate your kind words. It is encouraging to hear that you found our pricing to be fair and our staff professional and polite. We are thrilled that you also like the selection of products we carry here at Porsche North Houston. We truly value your business and look forward to continuing to provide excellent service in the future.

Porsche North Houston responded

Thank you very much for your kind words! We strive to provide excellent customer service and returning your vehicle in pristine condition as well as being on time and less than quoted is something we take great pride in. We genuinely appreciate hearing about your positive experience with Porsche North Houston. We look forward to your next visit with us.

Porsche North Houston responded

Thank you for taking the time to share your feedback, Dina! We're so pleased to hear that John and the team provided excellent customer service. Here at Porsche North Houston, we strive to create a five-star automotive experience for all of our clients, and it warms our hearts to hear that we succeeded in providing you the signature Porsche hospitality. We look forward to welcoming you back whenever the need arises.

Porsche North Houston responded

Thank you for your kind words and 5-star review! We are truly thankful to hear that Chris Brown provided a timely, efficient service during your visit -- it's exactly what we strive for with each customer! Chris' commitment to delivering exceptional customer service is something we value highly here at Porsche North Houston. We are so glad he was able to assist you and hope that the work done on your vehicle will provide many miles of enjoyable driving. If there's ever anything else we can do for you, please don’t hesitate to reach out! We look forward to welcoming you back in the future.

Porsche North Houston responded

Thank you for your 5-star review, GV! We strive to exceed our customers’ expectations at Porsche North Houston and it sounds like Willy in service did just that. We are delighted that you had a pleasant experience and appreciate your compliments. Your satisfaction is our top priority and we look forward to assisting you again soon.