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Porsche North Houston - Service Center

Houston, TX

4.9
1,631 Reviews
Call Service Center (855) 869-4156

1,631 Reviews of Porsche North Houston - Service Center

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August 01, 2023

Always great service. Excellent communication. Lani always very helpful. The next few words are just to get to 15 or more words. More

by jrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
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Sep 21, 2023 -

Porsche North Houston responded

Thank you for your continued loyalty to Porsche North Houston, and for your kind words about our service. We truly appreciate your feedback. Lani and our team are dedicated to providing great service, and we're delighted to know that you find our service always great with excellent communication. Your feedback about Lani being very helpful is highly valued. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 01, 2023

Great service. I would bring my vehicle back to this dealer anytime. Thanks for a good Porsche experience Z More

by erek.myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your vehicle service. We are thrilled to hear that you had a great service experience with us, and we truly appreciate your positive feedback. Your willingness to bring your vehicle back to our dealership anytime means the world to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for being a valued customer, and we look forward to serving you again in the future.

July 28, 2023

My service advisor was very clear about the charges and explained what was done in detail. Car was ready when promised. Very professional dealership. More

by Mikeypie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
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Sep 21, 2023 -

Porsche North Houston responded

Thank you for taking the time to share your feedback about your recent service visit at Porsche North Houston. We are pleased to hear that your service advisor provided you with clear and detailed explanations about the charges and the work performed on your vehicle. At Porsche North Houston, we take pride in maintaining a high level of professionalism and transparency. Your time is valuable, and we're glad to know that your car was ready as promised. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

July 25, 2023

Always interested in what the customer needs are. Friendly and concerned while always going the extra mile. More

by Tom Netting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback with us. We are delighted to hear about your positive experience at Porsche North Houston. Our commitment to understanding our customers' needs and going the extra mile is paramount to us, and it's wonderful to know that you found our team to be friendly and concerned. Your satisfaction is our top priority, and we will continue to provide the exceptional service you deserve. If you ever have more needs or questions in the future, please don't hesitate to reach out. We are here to support you whenever you need us. Thank you for choosing Porsche North Houston, and we look forward to serving you again.

July 20, 2023

Great sales team (thank you, Gerald! ) and the sales support folks as well. Today's visit was for a (thankfully) minor service item for the Panamera (thank you, Haider!). They got it done More

by markweisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2023

Every one there is friendly and professional. Because of PNH I am a Porsche owner for life! More

by Rebmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
July 17, 2023

The dealership is very comfortable and inviting. And amenities are appreciated. It is convenient to job. More

by Reviewer No One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
July 07, 2023

I love the support I get from my maintenance guy, Willie! He is the best! More

by sltisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jul 20, 2023 -

Porsche North Houston responded

Thank you so much for choosing Porsche North Houston! We are happy to have you be apart of our Porsche Family! We look forward to seeing you again for your next service!

July 03, 2023

Always a very personable experience I feel like Family the service department is very accommodating and helpful More

by amirkarni9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Porsche North Houston responded

Thank you for your review Amir! We're delighted to hear you feel like part of the family when coming to Porsche North Houston's Service Department. It is our goal to provide prompt, personable service while ensuring all customers leave feeling taken care of. We are so glad we could meet your expectations and look forward to seeing you again soon. Have a great day!

July 01, 2023

Lani, Thank you for your professionalism every time we bring our car in for service. We appreciate your attention to detail and your consistent communication. You’re a great asset to the service dept. More

by Ccultra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Report | Print
Jul 13, 2023 -

Porsche North Houston responded

Thank you for your kind words, Cultra's! It is an absolute delight to hear that Lani has extended her excellent customer service to you whenever you come into Porsche North Houston. We are so lucky to have her on the team and we are beaming with pride here knowing how much she helped make your experience an enjoyable one. We want to thank you for the trust and loyalty that you show us every time you come visit us at Porsche North Houston. It really means the world to us. Please don't hesitate to reach out if there's anything else we can do for you in the future!

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