1,172 Reviews of Porsche North Houston - Service Center
Professional & Quality Service Professional in at the employees know how to greet /meet to get the job done & Quality Service ...work was done in a timely manner & problem solved. Professional in at the employees know how to greet /meet to get the job done & Quality Service ...work was done in a timely manner & problem solved. More
Makes owning a Porsche that much better First class dealer. Service and sales teams do everything possible to get customers taken care of. Very trust worthy. Byron (sales) and Jay (service) First class dealer. Service and sales teams do everything possible to get customers taken care of. Very trust worthy. Byron (sales) and Jay (service) have always been exceptional for me but have had great interactions with everyone there. Best inventory of any dealer in the U.S. Could spend hours hanging out on the showroom. New location / facility are top notch. More
Excellent Had a problem with my Macan went in without appointment and they were able to give my a loner and fix my Macan same day Had a problem with my Macan went in without appointment and they were able to give my a loner and fix my Macan same day More
Porsche Service Usual great service from this 5-Star dealership. Looking into the pristine and polished workshop is a treat while these guys work their Porsche magic! Usual great service from this 5-Star dealership. Looking into the pristine and polished workshop is a treat while these guys work their Porsche magic! More
Unannounced Service Visit Came in to get a state inspection and schedule a mutually convenient date to get some warranty work done that will require a loaner vehicle. Service a Came in to get a state inspection and schedule a mutually convenient date to get some warranty work done that will require a loaner vehicle. Service advisor was very accommodating and got the inspection done in about 15 minutes and scheduled the warranty work and loaner car for next week. More
Professional and expeditious From start to finish the experience was totally professional and pleasant. I was greeted immediately and was given clear instructions. Everyone I en From start to finish the experience was totally professional and pleasant. I was greeted immediately and was given clear instructions. Everyone I encountered met me with a smile and was eager to help. More
Recall Notice I waited while the service department reconciled the recall notice. The work was completed in less than one half the time expected. Thank you Sam fo I waited while the service department reconciled the recall notice. The work was completed in less than one half the time expected. Thank you Sam for managing a quick turnaround! More
Fast convient service Pulling up to the dealership I was impressed with their new location. I was greeted promptly by Samir and was escorted to the waiting room with introd Pulling up to the dealership I was impressed with their new location. I was greeted promptly by Samir and was escorted to the waiting room with introduction to the lady at the coffee bar on my way to wait. Samir stated that my wait time would be approx 1 1/2 hours. I settled down with my newspaper and coffee. 25 min later Samir lets me know that my Macan is ready. Wow! Thank you Samir for your awesome customer service! More
Quick & Efficient, Service Minded Emplooyees They got me in when they said and provided a loaner car with toll tag, which was handy. Service was performed as expected. There was one minor hic They got me in when they said and provided a loaner car with toll tag, which was handy. Service was performed as expected. There was one minor hiccup, which was corrected immediately on pickup. More
Inspection failure Jay was awesome and team very courteous- new in town and great to have them as service advisors and will be back for service / sales Jay was awesome and team very courteous- new in town and great to have them as service advisors and will be back for service / sales More