1,173 Reviews of Porsche North Houston - Service Center
Professional and efficient Great service experience with help from Jon &Chris. Easy and effective check in and pick up of car. Service work explained simply and whole transactio Great service experience with help from Jon &Chris. Easy and effective check in and pick up of car. Service work explained simply and whole transaction was effective. More
Excellent service From the initial phone call to the day I picked up our car, Jay Halili was incredible. He was very courteous, extremely thorough, and expedient. All f From the initial phone call to the day I picked up our car, Jay Halili was incredible. He was very courteous, extremely thorough, and expedient. All future service needed and we’ll coming back to Jay. Heck, when we upgrade to the new model in September, we’ll first be contacting Jay before the Sales team, he’s that good! As well, Mario was fantastic in arranging our arrival and departure. Courtesy is clearly a large part of this dealership. Highly recommend it to anyone looking for service on their Porsche. More
Annual service. They were extremely efficient and very professional. Service manager was punctual, and the waiting area was extremely pleasant. People helping out in They were extremely efficient and very professional. Service manager was punctual, and the waiting area was extremely pleasant. People helping out in the waiting area were also very attentive. It was a surprisingly enjoyable wait. More
Service Serviced the Macan as it was time to take in and also needed an inspection. Always a pleasure working with Jay.. Car ready when promised. Serviced the Macan as it was time to take in and also needed an inspection. Always a pleasure working with Jay.. Car ready when promised. More
John Goslin is amazing I enjoyed working with John Goslin, friendly and cares about the customer! I love going to the dealer, due to the good service provided, quick respons I enjoyed working with John Goslin, friendly and cares about the customer! I love going to the dealer, due to the good service provided, quick response More
Great Service Thank you for the prompt & friendly service that your location ALWAYS provides. Very attentive! Loved the loaner! And thanks for letting me know about Thank you for the prompt & friendly service that your location ALWAYS provides. Very attentive! Loved the loaner! And thanks for letting me know about the recall. More
Only Porsche dealer I use in Houston Have owned a Porsche’s for many years and was totally loyal to the one on 59..... everyone has left there and their business model is completely diffe Have owned a Porsche’s for many years and was totally loyal to the one on 59..... everyone has left there and their business model is completely different. I moved to Porsche North Houston and my only regret is not doing it sooner! More
Tire replacement Jay is excellent. High quality and reliable. He was responsive to need for a tire issue and delivered promptly. Appointment was scheduled and honorred Jay is excellent. High quality and reliable. He was responsive to need for a tire issue and delivered promptly. Appointment was scheduled and honorred on time and completed in less time than I expected. More
Diagnosis Previously scheduled vehicle for a campaign repair and a day before bringing in I fueled up with bad gas that triggered warnings on dashboard for chec Previously scheduled vehicle for a campaign repair and a day before bringing in I fueled up with bad gas that triggered warnings on dashboard for check engine. Took to nearby Porsche dealer and they immediately said I needed a high pressure fuel pump and 8 ignition coils. I disagreed and took vehicle to Porsche North Houston for diagnosis. They inspected vehicle and stated that a fuel pump was not culprit. Reset computer after campaign repair and last few days car has responded 100%. Long story short, I only needed 3 coils in which labor was free due to campaign repair because they had to remove anyway to complete repair. Also I elected to change all 8 spark plugs which was no labor charge as well. This is the only dealer from this point forward I will take for service or diagnosis. Thank You Jon and Chris More
Excellent I’ve been coming to Houston North for many years for my 2004 Boxter 550. They are always helpful and pleasant. Today I was taken care of by Chris an I’ve been coming to Houston North for many years for my 2004 Boxter 550. They are always helpful and pleasant. Today I was taken care of by Chris and I appreciate what suggestions he mad for me in keeping my car in tip top running condition. More