Porsche North Houston

Chris Walked Me Off The Ledge I called Service Advisor Chris Brown and told him about my problem with my 1999 Boxster. The battery had died and I could not open the front trunk to I called Service Advisor Chris Brown and told him about my problem with my 1999 Boxster. The battery had died and I could not open the front trunk to access the battery to replace it. After explaining that it could be opened through the front wheel well or the fuse box, but it was a technical procedure that I probably would not want to try, he recommended I tow the car to the dealership. Once the flatbed arrived, my AAA driver was not willing to attach the tow to the car, since my toe hoop was in the trunk and could not be accessed. I called Chris and he explained to the driver how to attach the tow, but also suggested we try the tow hoop from my 2018 Cayenne. The Cayenne hoop would not work, and the driver was not willing to attach the tow the way Chris recommended. Totally frustrated with everything, I called Chris back and told him I would leave the car in my garage until my son's next visit from Seattle and turn the car into a planter! While on the phone with Chris, the Tow Truck a driver figured out a way to get the car in the flatbed and we were on our way. I was a wreck by the time I got to the dealership. However, my day got a thousand percent better after I met with Chris. He was reassuring that they would be able to get the trunk opened, replace the battery and have me on my way in plenty of time to get to my 2:00 p.m. meeting. He took excellent care of me, his calming manner was just what I needed AND the excellent coffee. The dealership personnel are always friendly, accommodating, a try to make me comfortable whenever I visit. I even had a chance to visit with the salesman who sold me my Cayenne. They ALWAYS exceed my expectations! Of course, Chris had my car ready, washed and brought to me in plenty of time for me to make my merting. Thank you, Chris, for turning the disasterous start to my day into a great one! More

Gerald is the best car salesperson that I have dealt with. Gerald didn’t rush anything, he paid attention to details, really knows his product and gave great recommendations. His follow through was superb a Gerald didn’t rush anything, he paid attention to details, really knows his product and gave great recommendations. His follow through was superb also. Gerald is a professional. More

Above and beyond It is a pleasure working with Jay. He makes it so convenient to get my car serviced. Service is excellent and I appreciate it !!! Jay always work It is a pleasure working with Jay. He makes it so convenient to get my car serviced. Service is excellent and I appreciate it !!! Jay always works around my schedule !! More

Back in the Porsche Family Tremendous experience....informative and low pressure. Jorge Olivas was very patient and extremely helpful! Highly recommend this dealership if you’ Tremendous experience....informative and low pressure. Jorge Olivas was very patient and extremely helpful! Highly recommend this dealership if you’re in the market for a Porsche More

Oil Service Macan was scheduled for oil service and state inspection. Was provided a loaner car and had the car back by lunch time. Jay H. Is the best service adv Macan was scheduled for oil service and state inspection. Was provided a loaner car and had the car back by lunch time. Jay H. Is the best service advisor., More

Porsche Experience I stopped the dealership for a minor problem with tire pressure which I thought was related sensor, Chris quickly had the problem on the spot and iden I stopped the dealership for a minor problem with tire pressure which I thought was related sensor, Chris quickly had the problem on the spot and identified a couple of other issues with my descriptions, an appointment was set. On the day of servicing, car dropped off and a nice loaner was kindly provided. Work done in 24 hours just in time for my trip. Through the duration, I was constantly informed the status and timing. Work done beautifully, all the symptoms/problems appeared to have been fixed, including a major mechanical job (likely transfer case replacement), all under warranty. Sincerely thanks to Chris for his expertises and excellent service! More

Talk to Roger There is nobody in the business more knowledgeable than Roger Gay. He is the person to talk to if you are in the market for a Porsche. There is nobody in the business more knowledgeable than Roger Gay. He is the person to talk to if you are in the market for a Porsche. More

Excellent Car Dealership My sales person Jacob Wimott is an excellent sales person, who is so knowledgeable and believes in the Porsche product. He is a person who you can tru My sales person Jacob Wimott is an excellent sales person, who is so knowledgeable and believes in the Porsche product. He is a person who you can trust and go back to the dealership and have a friend for life. This is my second Porsche I bought from Jake. He help me get my dream car Carrera 911. Thank you Jake. More

Needed complex but minor issue diagnosed and fixed Issue to passenger side mirror in 12 year old 911. Got estimate for repair , needed to order parts: I asked for time to consider this non critical re Issue to passenger side mirror in 12 year old 911. Got estimate for repair , needed to order parts: I asked for time to consider this non critical repair due to parts costs. I much appreciate non pressure, time to consider on this older vehicle Whether or not to make it “perfect” Very helpful, very professional Cannot remember tech’s name (very good) More

New car buying experience Just bought a new Macan. John Wright is a great sales agent who took great care of us and was very helpful in answering all our questions. My best e Just bought a new Macan. John Wright is a great sales agent who took great care of us and was very helpful in answering all our questions. My best ever car purchase experience! More