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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

Sort by
May 31, 2024

Simon was superb, kept me informed, did everything that was asked and made it easy More

by Malcolm Welford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
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Jun 01, 2024 -

Porsche Newport Beach responded

Hi Malcolm, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2024

My Service Advisor, Rick West, has been taking care of my car for 4 years now, and he’s always done right by me. More

by didchat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jun 05, 2024 -

Porsche Newport Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Good people as always. A class act as always , that’s why I have gone there for years. More

by Rsmith4tride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Apollo
Report | Print
May 31, 2024 -

Porsche Newport Beach responded

Hello, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

May 30, 2024

Porsche auto center staff is one on the best customer service department that I have experienced in Southern California. They really care about their customers and take care of their needs! More

by Anthony Brenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apollo, Robert, Laura
Report | Print
May 31, 2024 -

Porsche Newport Beach responded

Hello Anthony, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

May 29, 2024

Simon was my service technician and treated me like I was a VIP customer. Everything was explained to me and quickly handled. I was very happy with the professional service. Thank you More

by gstay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
May 30, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 21, 2024

Everyone was very helpful informative. They took care of my car quickly and kept giving me updates while my car was there! More

by shadi.haeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
May 22, 2024 -

Porsche Newport Beach responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2024

Service person was great. Got there for my appointment time took less than 10 minutes. Loaner car was ready. Only reason I didn’t give him a five star is the Porsche PCM sys More

by Jstehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Javier
Report | Print
May 21, 2024 -

Porsche Newport Beach responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8699 -- we hope to hear from you soon.

May 18, 2024

The service was scheduled, loaner car set up and Rick was very efficient.! Thank you! More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
May 20, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2024

Even in their temporary location, everything went perfectly. Ryan took care of me and my car and covered every detail of our transaction. Thank you, Ryan More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
May 20, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 17, 2024

Courteous personal service offered by Evan . Management is also keen on addressing customers concerns and complaints More

by Finny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
May 20, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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