Porsche Newport Beach - Service Center

Very professional and courteous. It takes a while to schedule a car in. I waited approximately 5 weeks to get my service needs addressed. While some of the items I had my car in f It takes a while to schedule a car in. I waited approximately 5 weeks to get my service needs addressed. While some of the items I had my car in for were taken care of, one reoccurring issue was not fixed as had been indicated. More

Starting with Evan and following through the entire service department was spot on with friendly, courteous, prompt and skillful repairs service department was spot on with friendly, courteous, prompt and skillful repairs More

Great service. Evan is a polite and efficient service advisor. Thank you For your great service. Evan is a polite and efficient service advisor. Thank you For your great service. More

My service technician, Ryan, was very helpful with the 2-year service booking including the loaner car reservation. The service was explained in detail allowing for questions or concerns. I was able to 2-year service booking including the loaner car reservation. The service was explained in detail allowing for questions or concerns. I was able to contact Ryan by text message during the process making the 2-day event more pleasant. Thank you, Ryan! More

Dealership was patient & my service advisor communicated all the information timely as well as helped me through a difficult process as my car had a major repair to complete all the information timely as well as helped me through a difficult process as my car had a major repair to complete More

Friendly and attentive service. .. went through a detailed explanation of all car functions. all went good .. went through a detailed explanation of all car functions. all went good More

I love Tom my salesperson. Service techs are so nice but there is a huge problem. I was called morning of a service scheduled 2 weeks in advance that there were no loaners. Service techs are so nice but there is a huge problem. I was called morning of a service scheduled 2 weeks in advance that there were no loaners. Then I never heard back until I checked day 2 and 3. Took My car in and it took 2 days to service even when I told them I was going out of town for a few days and the loaner would sit at the airport. Thank goodness your service manager doesn’t work for Amazon. Service and logistics don’t make sense. Service work was fine and staff great. I blame the service manager who doesn’t represent a world class dealership. I remember when the dealership tried to return cars witching a few hours. More

MACAN 10K miles service. The RFQ, follow up and execution of the service was not as fast as Porsche, but overall in the end they delivered a good service at a reasonable pri The RFQ, follow up and execution of the service was not as fast as Porsche, but overall in the end they delivered a good service at a reasonable price (15% discount included for PCA members 10%), oil changed, inspection, etc done, able to get loan car (Cayenne) and fix a noise since acquired the car, service done in a good time manner around 5 business days, the washing was poorly executed not as expected for a premium brand, great CX from Evan Lebrun service representative. Easy to book, must be done ahead as it’s taking 30 days for availability, fast to drop off and pick up, payment can be done ahead. More