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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

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August 16, 2021

This is my second annual service at Porsche Newport and it has been a very pleasant experience so far. The entire experience was swift and professional. Awesome service by Jason. Thank you! More

by GoCharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 22, 2021 -

Porsche Newport Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Newport Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 13, 2021

Evan was wonderful and very helpful. He stayed in communication while my care was in service so I could plan ahead. Great experience all the way around! More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lebron
Aug 21, 2021 -

Porsche Newport Beach responded

Hi Cindy, we're happy to hear you had such a positive experience with Evan! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2021

Your service department is first-rate and my long time service advisor Jason Sands is exceptional in his knowledge of Porsches and their service requirements! More

by CraigM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Aug 17, 2021 -

Porsche Newport Beach responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2021

Always treated with respect and my car is fixed right the first time. Jason kept in contact and the car was ready when i Needed it More

by 4rmotorsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 13, 2021 -

Porsche Newport Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 07, 2021

Very helpful friendly, I’m very happy with the service from here, the best service 👍 More

by Danny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 22, 2021 -

Porsche Newport Beach responded

Hi Danny, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 30, 2021

Service was great! Part ordered and installed timely. Customer service was exceptional. Had a minor issue with my car and the issue was resolved very professional. Highly recommend this dealership for More

by sgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick West
Aug 17, 2021 -

Porsche Newport Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Last service visit was disappointing. Had two rear tires changed on my Porsche 911 Turbo S Cabriolet. In the process, one of the small hubcaps in the center of one wheel was damaged. My service rep pointed More

by Bambisaunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Sands
Aug 22, 2021 -

Porsche Newport Beach responded

Hi, we regret to hear that your experience with us was not a more positive one. If you'd like, please contact our General Manager at (949) 287-8699. We'd appreciate the chance to make your experience a positive one.

July 23, 2021

The dealership took me in as an emergency from out of town. they were to do repairs, but also a fair amount of maintenance, including ordered parts, quite expediently. More

by priapos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr West in service
Aug 22, 2021 -

Porsche Newport Beach responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 23, 2021

Evan Lebrun was an did an excellent job when I brought my Taycan in for service. He was very polite and accommodating. I highly recommend Evan and this dealership. More

by andrewac3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
evan lebrun
Aug 17, 2021 -

Porsche Newport Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2013

Did not buy my vehicle here, but did try and negotiate with them. Service here was adequate but expense compared to the dealer I am now using. Not very friendly, a bit uppity. Clear bra had to be repla More

by surgicat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alison, she was very nice.
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