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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

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May 27, 2022

Awesome service. Especially, Jason Sands. He’s been my service advisor and I’m always satisfied with his customer service! More

by Joycelyn.magday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
May 28, 2022 -

Porsche Newport Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

Took The Car In for warranty work kept it for 3 days then they said the part is on back order month and a half later they said bring it in , dropped it off in the morning in the afternoon the said the wire w More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monse Galardo
May 20, 2022 -

Porsche Newport Beach responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8699 to discuss what we can do to help.

May 20, 2022 -

Mo responded

I am available week days from 8-2 thank you.

May 08, 2022

Never any hassle, and competent employees. It took a bit of time to get an appt. because I requested a rental car, but other than that very satisfied. More

by rdaviscdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick always efficient. Thanks
May 10, 2022 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 02, 2022

All good, love the show room, but it always takes forever to get the car back. More

by Jimharrison2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Hamlin
Apr 07, 2022 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2022

Rick West always delivers. This is my review and I will repeat it. Rick West always delivers. More

by dohosurf62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick West
Mar 23, 2022 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Mar 23, 2022 -

dohosurf62 responded

Rick West always provides excellent service and understands the needs of my 911s. It is a pleasure to work with Rick.

March 15, 2022

Everyone very professional, Apollo in sales, Rick in service and Sergio in parts.It’s a pleasure to go to the Dealership.. More

by Charles McPherson Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apollo, Rick,Sergio.Alexander
Mar 18, 2022 -

Porsche Newport Beach responded

Hello Charles, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2022

I had multiple issues with my service. Dealership was responsive and heard my concerns. Service writer did a good job. Even routine servicing requires overnight of your car. Make sure More

by smart
Recommend Dealer
No
Employees Worked With
declined to state
Feb 25, 2022 -

Porsche Newport Beach responded

Hi, if you are willing, please call our General Manager at (949) 287-8699 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 22, 2022

Rick West has been my service advisor for many years. He has great attention to detail and is always a pleasure to work with. Along with the Techs he gets the job done and my SUV is always in tip top s More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick West
Feb 25, 2022 -

Porsche Newport Beach responded

Hi Bob, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Newport Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 18, 2022

Jason, service tech. , kept me posted on all work done. Service was running longer than usual he called to explain . When the car was done he personally called that it w More

by Cllnewport
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 22, 2022 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Took the wife’s car in for an oil change and service. I recognized Alex from past service and he was very helpful before. Nothing but good things to say about Alex and the service I received More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 22, 2022 -

Porsche Newport Beach responded

Hello Jimbo, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. We are always more than happy to assist you if anything else comes up. Take care!

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