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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

Sort by
September 23, 2022

Great service. Evan is a polite and efficient service advisor. Thank you For your great service. More

by mebuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 27, 2022 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 12, 2022

My service technician, Ryan, was very helpful with the 2-year service booking including the loaner car reservation. The service was explained in detail allowing for questions or concerns. I was able to More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 15, 2022 -

Porsche Newport Beach responded

Hi Kelly, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2022

Dealership was patient & my service advisor communicated all the information timely as well as helped me through a difficult process as my car had a major repair to complete More

by Stribling3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lebrun
Sep 07, 2022 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

Friendly and attentive service. .. went through a detailed explanation of all car functions. all went good More

by ronsarabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 28, 2022 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

Excellent service today by Jason Sands, initial check in, and Rick West, Service Advisor assigned to me. More

by cmarie2006la2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands, Rick West
August 15, 2022

I love Tom my salesperson. Service techs are so nice but there is a huge problem. I was called morning of a service scheduled 2 weeks in advance that there were no loaners. More

by Jcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Orourke
Aug 19, 2022 -

Porsche Newport Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8699. We hope to hear from you.

August 04, 2022

MACAN 10K miles service. The RFQ, follow up and execution of the service was not as fast as Porsche, but overall in the end they delivered a good service at a reasonable pri More

by Marcos K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lebrun
Aug 07, 2022 -

Porsche Newport Beach responded

Hi Marcos, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

July 22, 2022

We have two cars serviced at Newport Porsche with Jason Sands. The work is timely and dependable. More

by 911 GTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Jul 25, 2022 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

Excellent service & dealership! friendly staff. Rick West professionalism and service is second to none. Thanks Rick! More

by Carl H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick West
Jul 18, 2022 -

Porsche Newport Beach responded

HI, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 10, 2022

Scheduling is simple. Staff is polite and responsive. Jason Sands made sure everything was taken care of. He took the time to answer all of my questions. This was my secon More

by C.benjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Jul 11, 2022 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. We are always more than happy to assist you if anything else comes up. Take care!

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