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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

Sort by
December 31, 2022

The team here was very kind and went out of their way to keep me informed. They told me what to watch for but did not try to upsell me. I appreciate that. They are not the closest dealership to me, but More

by Pkgtime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Elexa
Report | Print
Jan 04, 2023 -

Porsche Newport Beach responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 30, 2022

enthusiastic and quick. Attentive service staff . Happy and Satisfied on demand I trust the dealer More

by Louisvo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jan 03, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 29, 2022

Rick West is THE BEST! ! He always gives me upfront pricing and excellent communication all the way. I've gone to other Porsche dealerships around OC but Porsche Newport Bea More

by brianbillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Jan 02, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

Evan Lebrun is always a pleasure to work with. He meets or exceeds commitments made and keeps us informed of the status. Top notch. More

by 2uhappyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lebrun
Report | Print
Jan 02, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

If you take pride in your car this dealership meets and/or exceeds all expectations. All the staff performs at the highest level at what they do. More

by Don.mcnealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan LaBrun, Louis (tech)
Report | Print
Dec 26, 2022 -

Porsche Newport Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 15, 2022

Great service. They Lyft me home and back to the dealership and cleaned my car as well. Definitely recommend! More

by WJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Report | Print
Dec 19, 2022 -

Porsche Newport Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

My service adviser, Rick West was fabulous. Rick made the needed services happen and with no stress! More

by pattycantwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Report | Print
Dec 15, 2022 -

Porsche Newport Beach responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 05, 2022

Rick West is the BEST he always takes care of my cars! !! Appreciate you!! Tony M More

by Tony M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick west
Report | Print
Dec 08, 2022 -

Porsche Newport Beach responded

Hi Tony, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 02, 2022

The whole process was simple and Rick and Evan very helpful and car was completed on time. More

by Sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Rick
Report | Print
Dec 04, 2022 -

Porsche Newport Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! We appreciate your recommendation of Porsche Newport Beach and we hope to be of service again in the future.

November 18, 2022

Need to come back for the car repair issue; have to set up another appointment; no rental cars for at least 2 weeks out. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan
Report | Print
Nov 22, 2022 -

Porsche Newport Beach responded

Hello Val, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8699 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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