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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

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January 30, 2023

Rick West is a great service manager. I always speak with him and he helps keep my Porsche running in tip top condition! More

by seadrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Feb 03, 2023 -

Porsche Newport Beach responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 24, 2023

Rick West is professional & delievers my car washed & ready when promised. Great Service for customers. More

by gary
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 27, 2023 -

Porsche Newport Beach responded

Hi Gary, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2023

I had an amazing experience with the service department this week. Rick West and the team helped problem solve an issue that my car was having. They provided good communication, were polite, professional More

by Terryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 24, 2023 -

Porsche Newport Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 20, 2023

Good efficient service process from start to finish. I respect the efficiency thru which Rick West handles the process. In my situation a loaner is very much appreciated. More

by jfinney01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 24, 2023 -

Porsche Newport Beach responded

Hello, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Clean, friendly and helpful associates who took good care of us. Price is still a bit high but for dealership; they were competitive. More

by Ckiafar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 23, 2023 -

Porsche Newport Beach responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 12, 2023

Great response time! Called my agent Rick with my car problem & he figured out the solution, ordered the part & now my car is as good as new! More

by Tsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 18, 2023 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Ryan and the team were amazing. Timely communication, reasonable price and thorough job! Highly recommended. More

by Laura K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 18, 2023 -

Porsche Newport Beach responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 08, 2023

Takes too long to get an appointment, always an extra day, parts availability has been slow. People very nice. More

by Steve.Grosslight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Jan 11, 2023 -

Porsche Newport Beach responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Newport Beach take our reviews very seriously. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 05, 2023

This dealer continues to provide top rated car care. They have a great group of highly trained and talented techs who do a great job of diagnosing and repairing troublesome car performance issues. More

by 718Spyderblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 08, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 04, 2023

Good but takes too long to get a service appointment. I’ve had better loaner cars at other Porsche dealerships. More

by Tomjoancoffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 06, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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