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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

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September 05, 2023

From the initial phone call, to drop off, to pick up, all was handled professionally and in a timely manner. Everyone was lovely to deal with. I will not hesitate to call this dealership. More

by Mcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Madelynne, Natalie
Sep 08, 2023 -

Porsche Newport Beach responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

Simon Chen is the best service writer Always on it, courteous and reliable Car is always delivered clean More

by mariamcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Sep 04, 2023 -

Porsche Newport Beach responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2023

Rick West and the Newport Porsche Service team performed as usual, straight forward, efficient and courteously. More

by patmerrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Sep 03, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 28, 2023

Had a great experience with Porsche Newport. My car had been jerking a bit, upon acceleration. Jason diagnosed the issue as the "transfer case" malfunctioning. Service was offered by Evan, an More

by amyscargarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Evan
Sep 03, 2023 -

Porsche Newport Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Jason Sands is a great service advisor. He cares about his customers. Repairs are done right. Car is very clean upon return. More

by Philstotts50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Aug 25, 2023 -

Porsche Newport Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. If you ever need help, just give us a call. Happy motoring!

August 17, 2023

Evan and his team did a tremendous job on my Macan gts service. Every detail for the service was explained thoroughly for my knowledge. Evan always has a smile on his face and makes the process very easy More

by Arsh Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 23, 2023 -

Porsche Newport Beach responded

Hi Arsh, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2023

Service on the vehicle was very good. Calling the dealership is a terrible experience with hearing "how important my call is", but having no one to answer the phones. It's necessary to More

by srichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Aug 21, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 10, 2023

all contact was great as was the service. facility was very nice and at a convenient location. More

by jwalker208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
simon chen
Aug 13, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2023

I was able to get an online appointment the next. Quick drive thru service with a genuine smile at 9am. Got me in & out within 10min and called for an Uber ride to my work. By 4pm, oil changed, wheel More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Aug 11, 2023 -

Porsche Newport Beach responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

An excellent dealership. The sales and service departments are top notch. We have purchased 7 vehicles here so they must be doing something right! More

by c.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jul 31, 2023 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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