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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
342 Reviews

342 Reviews of Porsche Newport Beach - Service Center

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November 14, 2024

My Service Advisor Laura provided me with the best customer service. She was very helpful with all my questions and kept me informed throughout the process. More

by richaguilar1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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November 13, 2024

Always fast friendly service with attention to detail! Jason is truly helpful and knowledgable and quick to help! More

by Paula Bel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 14, 2024 -

Porsche Newport Beach responded

Hello Paula, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2024

One of things that makes the service experience so good is my Service Advisor - Simon Chen. He is kind, patient, professional and on it! More

by tscambray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Report | Print
Nov 14, 2024 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2024

On time- with loaner and return. Car was cleaned and ready. All questions answered. Very efficient More

by jackh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simonechen, Apollo
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Nov 14, 2024 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 30, 2024

Simon was an awesome service advisor who kept me updated throughout the process of my car being serviced. Looking forward to continuing to bring my car to Newport Porsche (fantastic sales and service). More

by Caliguy134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Report | Print
Nov 01, 2024 -

Porsche Newport Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

October 30, 2024

Great service experience from all parties at Newport Beach Porsche. Everyone is going the extra mile to achieve a great customer experience. The video summary from the technician was a great addition. S More

by batram.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands, Sergio Monterosso, Apollo Gesa, Chris Scholz
Report | Print
Nov 01, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 29, 2024

Evan and Laura were helpful in getting my vehicle in and out of service very quickly despite the numerous recalls my vehicle had. Thank you and I will definitely bring my Taycan back. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Laura
Report | Print
Nov 01, 2024 -

Porsche Newport Beach responded

Hi Jay, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2024

I have been using Newport Beach Porsche for annual maintenance on my 911 and the work is performed well and they communicate very well with updates on status. More

by jeffreygjohnston
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Salcedo
Report | Print
Oct 31, 2024 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

My service advisor Jason is fantastic, great communication and ensured a strong customer experience. Car was delivered as estimated. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 27, 2024 -

Porsche Newport Beach responded

Hello Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2024

Great service and communication Evan was clear about timing of service, what needed to be done More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Oct 27, 2024 -

Porsche Newport Beach responded

Hello Bob, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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