Porsche Newport Beach

Last service visit was disappointing. Had two rear tires changed on my Porsche 911 Turbo S Cabriolet. In the process, one of the small hubcaps in the center of one wheel was damaged. My service rep pointed changed on my Porsche 911 Turbo S Cabriolet. In the process, one of the small hubcaps in the center of one wheel was damaged. My service rep pointed this out to me, but did not offer to replace it. Instead, he said I could buy a new one from the parts department for $120. Since the dealership caused this damage, I should not have to pay for fixing it. More

The dealership took me in as an emergency from out of town. they were to do repairs, but also a fair amount of maintenance, including ordered parts, quite expediently. town. they were to do repairs, but also a fair amount of maintenance, including ordered parts, quite expediently. More

Evan Lebrun was an did an excellent job when I brought my Taycan in for service. He was very polite and accommodating. I highly recommend Evan and this dealership. Taycan in for service. He was very polite and accommodating. I highly recommend Evan and this dealership. More

Perhaps sales are good, but service is horrible. They left my 911 to bake in the sun for 3 days, not even washing the car. left my 911 to bake in the sun for 3 days, not even washing the car. More

The new car acquisition was professionally executed in record time. I got the car that I wanted at a fair price. Thank you, Giovanni, for expertly facilitating the purchase. Your handling was impeccable. record time. I got the car that I wanted at a fair price. Thank you, Giovanni, for expertly facilitating the purchase. Your handling was impeccable. More

Initially reached out online. Gio responded very quickly first thing in the morning and even catered to my extra requests on additional photos. Super efficient. Super knowledgeable. Best auto buying experie first thing in the morning and even catered to my extra requests on additional photos. Super efficient. Super knowledgeable. Best auto buying experience I've ever had. Definitely worth the 2 hour commute. More

Giovanni Bucci, Internet Sales Manager at Porsche Newport Beach, is honest, professional, and accommodating. He provided a level of customer service that far exceeded my expectations. I reached out to Gio Beach, is honest, professional, and accommodating. He provided a level of customer service that far exceeded my expectations. I reached out to Giovanni after my auto broker failed to negotiate an acceptable deal on one of four vehicles equipped with my preferred options and located within 500 miles of my zip code. With apprehension in my voice and a strict budget in mind, I called Giovanni on a late Friday afternoon to try my hand at negotiations. I verbally submitted an out-the door price offer on a specific vehicle. Approximately ten minutes later, Giovanni called to inform me that my offer had been accepted. A few days later, I visited Giovanni at his dealership to check out the car and finalize the deal. Giovanni thoroughly explained the car’s features and sent me on a lengthy test drive. After ensuring all my questions had been answered in detail, he introduced me to Finance Manager Baltazar Ceja, an impeccably dressed pillar of charm. Baltazar congratulated me on securing “a great interest rate” prior to my visit. He also asked about my driving habits and recommended add-on packages that suited my specific needs. When I declined all the dealer add-ons, he politely moved on with the transaction. Both Giovanni and Baltazar approached each stage of the car buying process with transparency and forthrightness. They were sensitive to my wariness of car dealers and car buying. There was no hard sell, attempt to change the terms of the agreement, pressure to finance through the dealership, or pressure to purchase unnecessary add-ons. They respected the boundaries of my comfort zone and never challenged my decision to use an outside lender or sell my used Porsche to a used car dealer – two clear opportunities for their dealership to increase its profit. Since taking possession of the vehicle, Giovanni continues to demonstrate superior customer service. He has contacted me on three different occasions to ensure that I am satisfied, and all needs have been met. He even granted my floor mat request despite the fact I didn’t have enough sense to make it until after the transaction was complete. My experience working with Giovanni and Baltazar has improved my perception of car dealerships, car buying, and the automobile industry in general. I recommend these two gentlemen without reservation. Thank you, guys, for proving that buying a Porsche can be as enjoyable as driving one. More

Back in 2019 I stopped by Porsche NB to test drive a Cayenne. Giovanni was so great! He was friendly, non-judgmental, & honest. He let me really test drive the car, while showing me all of its capabilit Cayenne. Giovanni was so great! He was friendly, non-judgmental, & honest. He let me really test drive the car, while showing me all of its capabilities. Because of that experience I came back to see Giovanni, & ended up with a 2021 Macan. I've never liked the car-buying/dealership process, but he made it incredibly smooth. Once my car was ready, I was in & out within 45 minutes. Giovanni & Porsche has set the bar extremely high! More

Prior to covid, I would have never bought a car sight unseen, but Newport Beach Porsche made that possible. Giovanni and Baltazar made the out-of-state buying experience outstanding. Giovanni was eas unseen, but Newport Beach Porsche made that possible. Giovanni and Baltazar made the out-of-state buying experience outstanding. Giovanni was easy to work with, transparent and very attentive. I felt he went above and beyond to make sure everything went well. Baltazar did an outstanding job processing the paperwork and coordinated the remote notary services. Overall, I would definitely recommend buying from Porsche of Newport Beach. More

Second time purchasing through Giovanni. Super easy process with great communication along the way. Process was easy and seamless. Was in and out of the dealership in no time with everything done. Ther process with great communication along the way. Process was easy and seamless. Was in and out of the dealership in no time with everything done. There are closer dealerships to my home but returned to Newport Porsche due to positive experience with Giovanni the first time around. Will be back. Thank you. More