Porsche Newport Beach
Costa Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Alexander Hamlin our service advisor was great. Prepared with vehicle and very timely. Great service and follow up with quality professional care. with vehicle and very timely. Great service and follow up with quality professional care. More
All service staff are helpful and friendly. My experience having my car serviced here with Rick West has always been positive. He and the entire staff are professional, knowledgeable and accommodating. having my car serviced here with Rick West has always been positive. He and the entire staff are professional, knowledgeable and accommodating. More
I took my Macan in for brakes. I pick my car up and everything seemed fine.I got to my young daughter’s preschool. The car began to shake and felt very scary. I called the dealership and the guy who an everything seemed fine.I got to my young daughter’s preschool. The car began to shake and felt very scary. I called the dealership and the guy who answered the phone asked me - “What did you do to the car?” …When I said I drove it and I am offended with your tone. He hung up on me! I called back and asked for a manager. The manger suggested I drive the car back to the dealership. Thank goodness, I listened to my intuition. I have the vehicle towed. I was left scrambling trying to figure out how to get help for my daughter. I am a single mom and she could not ride in the tow truck. Turns out the dealership did not tighten my lug nuts! They were avoiding me.I could tell they were scrambling. I sent an email to the GM of the dealership who has worked there for over 30 years. HE DID NOT RETURN MY CALL! I do not drive luxury vehicles and pay premiums for service at the dealership for such gross negligence that could have been FATAL for myself and my toddler. The service manager called me to apologize and continuously repeated - “This does not happen at Porsche Newport Beach” to which I said well it happened to me. I was eligible for an early lease turn in to which they did not even offer me that. It is very clear how little they value me and human life. Thank goodness we do not live far, I did not drive the freeway and I listened to my intuition. This could have resulted in a multi million dollar lawsuit. The sheer lack of decency by the GM is unbelievable to me. Would he respond that way if this happened to his wife or child? I will never step foot in that dealership again! BEWARE your lug nuts may not be tightened…………. More
I own two porches now, I always bought my Bentllies from your dealership , always service all my cars at the dealership . I keep going back and forth I have on the engine, they can not analyze where the noi your dealership , always service all my cars at the dealership . I keep going back and forth I have on the engine, they can not analyze where the noise is coming from. I picked my 2013 last Tuesday and 3 days later the engine light comes on. Now I need to call and take the car again. I think Porsche should do something about this car More
Very personable. Best service and personal care in auto world. Very thorough and excellent diagnostics. Very specific attention and made sure to present other considerations for vehicles overall maintena world. Very thorough and excellent diagnostics. Very specific attention and made sure to present other considerations for vehicles overall maintenance. More
Giovani is the best auto sales professional I have ever worked with. This is our first Porsche. We have owned Audi, Maserati, BMW and Lexus previously. The Porsche experience at Newport Beach was outstandi worked with. This is our first Porsche. We have owned Audi, Maserati, BMW and Lexus previously. The Porsche experience at Newport Beach was outstanding! We will be back. More
I recently had my 2014 Carrera S in to Porsche Newport Beach for regular service plus two factory recalls. Alexander Hamlin was the service advisor and he handled everything with professionalism. Thanks Beach for regular service plus two factory recalls. Alexander Hamlin was the service advisor and he handled everything with professionalism. Thanks, Alex! More
This my 4th lease from Newport Bentley Porsche. They treat me right and I enjoy working with them. I only lease or buy my Porsche's from NPBBP. treat me right and I enjoy working with them. I only lease or buy my Porsche's from NPBBP. More