Porsche Newport Beach

The service on our 911 Turbo S was on day 2 of a dealership move from Newport to Costa Mesa. There were delays but the Service Manager Maria was amazing and made what could have been a very bad expe dealership move from Newport to Costa Mesa. There were delays but the Service Manager Maria was amazing and made what could have been a very bad experience into a very positive one. More

very efficient sales process xx xx xx xx xx xx xx xx xx xx xx xx xx More

My experience was great per usual. The staff is very kind, helpful, and kept me updated on the status of the vehicle throughout the process. The staff is very kind, helpful, and kept me updated on the status of the vehicle throughout the process. More

Having the opportunity of owning several Porsches in my lifetime and hopefully a few more before checking out, the crew at Newport Beach and in particular with our Service Advisor (Rick West) has been a pl lifetime and hopefully a few more before checking out, the crew at Newport Beach and in particular with our Service Advisor (Rick West) has been a pleasure. It’s easy to buy a car, but critical to have a strong relationship for our services…..and Newport Delivers……Very Satisfied More

Purchased my 2023 Cayman GTS from Porsche Newport Beach. Great experience from beginning to end. My salesman, Sasha Poleshuk, was excellent all the way from helping me order the Cayman to my specs, throug Great experience from beginning to end. My salesman, Sasha Poleshuk, was excellent all the way from helping me order the Cayman to my specs, through delivery. Kept me informed all the way through. Very responsive to all my questions. Shad Schuessler in Finance was also great. No pressure to buy warranty or service packages you may not need but really explained them well. I was in and out in minutes. Transparent pricing with no surprises. Their detail department prepped the car for delivery to a very high level. They’ve earned my business. More

It was the best experience I have ever had purchasing a vehicle. They were knowledgeable, friendly, accommodating, honest, and fast! They even got me a better interest rate than my credit union! I will vehicle. They were knowledgeable, friendly, accommodating, honest, and fast! They even got me a better interest rate than my credit union! I will definitely be recommending them to anyone I know that is looking to purchase a new luxury vehicle. I’m glad I decided to make the hour and a half drive from West Hollywood! More

Laura in the service desk was very professional. She was kind and considerate. She is very good asset to Porsche Newport. Thank you! Tom She was kind and considerate. She is very good asset to Porsche Newport. Thank you! Tom More

There was an issue with the Certified Pre-Owned (CPO) Macan Turbo that I purchased. The timing cover bolts sheared, and when the vehicle was sold to me, it needed a 120 part $15,000 engine and transmissi Macan Turbo that I purchased. The timing cover bolts sheared, and when the vehicle was sold to me, it needed a 120 part $15,000 engine and transmission out timing cover replacement and reseal. Before purchasing, I received documentation from the service manager, used car manager, and certifying Porsche technician that the car passed the 111 point CPO inspection and had no oil leaks. After I purchased the car, I noticed a strong burning oil smell. On three separate occasions when the car was brought to Porsche Newport Beach for service, I was assured that this oil leak was residual oil from a previous repair that had not been cleaned up. To protect them from any liabilities, they used this as an excuse to cover up their lies. The undercarriage was repeatedly detailed, but the issue was never resolved. Between service and sales, the entire team was dishonest and disrespectful. I worked with Robert Fischer (sales), Maria Perez-Castillo (service manager), Anette (assistant service manager), Tim Tauber (general manager), Evan Lebrun (service advisor), & Simon Chen (service advisor). Neither of these individuals were fully transparent with me, and absolutely no one at this dealership made an effort to ensue that my Macan Turbo was up to CPO spec. I am disappointed with the outcome and the fact that despite 8 attempts, no one at the dealership made an effort to solve the problem to my satisfaction. On 6/23/2023 I proposed a solution to remedy the situation. Despite leaving three additional voicemails with my sales consultant and the general manager, I have not received a response. I am unhappy and shocked that a dealership such as Porsche Newport Beach would be so short sided and would fail to make an effort to treat a customer in a truthful and respectful manner. More

I bought my first Porsche from Marton L at Porsche Newport Beach and I couldn't be more pleased with the service. From my very first question, and there were MANY, to making sure I had any questions a Newport Beach and I couldn't be more pleased with the service. From my very first question, and there were MANY, to making sure I had any questions about how to operate the car after I'd received the title to register it, I felt that Marton (and Giovanni) were there to help me. They were very responsive and even with the time difference, I'm on the east coast, I never felt like I had to 'wait' for answers. Kudos to the entire team and Porsche Newport Beach, this was one of the best car buying experiences I've had, even 3000 miles away! More

Excellent service and professional staff. Have been using this dealership since I got my first Porsche back in the ‘80’s and they’ve never disappointed. Have been using this dealership since I got my first Porsche back in the ‘80’s and they’ve never disappointed. More