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Porsche Naples
Naples, FL
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 97 reviews
January 28, 2020
Service experience My service experience at the Porsche dealer was exceptional. This is definitely attributed to my service advisor, Henry Garcia. He took great care of My service experience at the Porsche dealer was exceptional. This is definitely attributed to my service advisor, Henry Garcia. He took great care of my vehicle from start to finish. His professionalism and follow up in making sure I was satisfied with my service was remarkable! My experience with this dealership was positively wonderful. More
by Rmguaitoli
Employees Worked With
Henry Garcia
January 11, 2020
Extremely professional! Bought Macan in about three hours start to finish. Amazing. Had my last of about 12 successive Volvos I owned over last 25 plus years and decided to change. (No Chinese Volvos from no start to finish. Amazing. Had my last of about 12 successive Volvos I owned over last 25 plus years and decided to change. (No Chinese Volvos from now on.) More
by Garry
Employees Worked With
Joe Perez. Smart, careful, professional. Highly recommend.
November 28, 2019
Very impressive return to Porsche Naples I purchased a 2010 Porsche 911 from this dealership in 2010 when the dealership was located on Highway 41. Since we have moved to Naples permanently I purchased a 2010 Porsche 911 from this dealership in 2010 when the dealership was located on Highway 41. Since we have moved to Naples permanently from IN, I was interested in taking the auto to the dealership for it's annual service. It had be serviced annually in IN since I purchased the vehicle. I found the staff to be very friendly, especially Ken Miller and Henry Garcia. Henry took care of my needs and I appreciate his professionalism and expertise. I received excellent service and certainly will return the dealership for future needs. I also appreciate the PCA discount and consider that an excellent benefit. More
by Michael Phipps
Employees Worked With
Ken Miller and Henry Garcia.
November 25, 2019
From the moment We entered the dealership we felt welcome. Ryan checked our car in and the owner of the dealership introduced himself and welcomed us. The receptionist got coffee for us. We were give welcome. Ryan checked our car in and the owner of the dealership introduced himself and welcomed us. The receptionist got coffee for us. We were given a Porsche Cayenne as a loaner. Ryan communication skills are excellent—he kept me informed. The service and repairs were completed on time and were well done. The best service experience I have had. This dealership is well run! More
by enscholes
Employees Worked With
Ryan
November 24, 2019
Buying a 911 Dealership was neat and clean. Sales person was friendly, well informed and made the transaction work. He called me back when he said he would. He sho Dealership was neat and clean. Sales person was friendly, well informed and made the transaction work. He called me back when he said he would. He showed me how to operate the features of the car and obviated the registration and plate changes. A good guy to work with. More
by Harold
Employees Worked With
Mr. Fabio Oliviera
November 22, 2019
Helpful and friendly From the moment we were greeted when we walked in we felt welcomed.George our sales person was friendly and very helpful but not pushy. Our purchase From the moment we were greeted when we walked in we felt welcomed.George our sales person was friendly and very helpful but not pushy. Our purchase experience was straightforward and simple/efficient. We are very happy with our Macaan purchase. More
by sbrady
Employees Worked With
George
November 18, 2019
Another Outstanding Experience @ Porsche Naples This is probably the most customer-centric and fair/trustworthy dealership I’ve ever done business with. My latest experience was with (relatively ne This is probably the most customer-centric and fair/trustworthy dealership I’ve ever done business with. My latest experience was with (relatively new) service advisor Henry Garcia. On the surface, a fairly minor service to remove plastic/protective film from my 2007 Porsche 911 4S and then detail the car. That said, and after the car had recently sustained some trailering-related damage, it was very important to me — and Henry treated it that way from the start. In diagnosing the situation (and uncertainties/risks in removing 12-yr old plastic film), Henry brought in his expert colleagues to share their views. His thoughts & assurances, and the way in which he personally prioritized this service, was unusual & remarkable. He will have a great career at Porsche Naples. One final note: In the past year I’ve had two other interactions with Porsche Naples personnel. In both instances, fairly costly repairs could have been pressed upon me: they were not. In one case a check engine light went out on its own; in another they recommended a painting repair at another shop. How often does that happen?? I wish this dealership was closer to me in Maine, More
by Steve B
Employees Worked With
Henry Garcia, Ken, Corey, Dan
November 17, 2019
Henry Garcia is a very professional and dedicated individual. He answered all my questions, arranged to have my car picked up, kept me up-to-date with repair progress and fixed the problem. He is alw individual. He answered all my questions, arranged to have my car picked up, kept me up-to-date with repair progress and fixed the problem. He is always courteous and friendly. I would give him six stars if I could. Ken Miller and Victoria in the office and the driver who returned the car are also extremely polite and helpful. A very professional team! More
by gemmawilson
Employees Worked With
Ken, Henry, Victoria
November 15, 2019
Exceptional service. Cannot be better The whole process from reception to checkout was exceptional and professional. Total satisfaction with staff involved. I forgot to mention a small iss The whole process from reception to checkout was exceptional and professional. Total satisfaction with staff involved. I forgot to mention a small issue upon a part that should have been exchanged when bringing the car. Even without having mentioned it was exchanged. That is WORLD CLASS SERVICE. More
by Ansgarkl
Employees Worked With
Henry Garcia
November 10, 2019
Third Porsche This Year Porsche of Naples is an excellent dealer in all aspects: outstanding new facility, high quality, helpful staff, smooth transactions, good inventory, a Porsche of Naples is an excellent dealer in all aspects: outstanding new facility, high quality, helpful staff, smooth transactions, good inventory, and honest interactions when it comes to sales. Highly recommended. More
by RA
Employees Worked With
Diego, Philippe, Breanna
