Porsche Marin

Very Good Experience Great service across the board....front desk staff, service center and sales dept.... were very polite, professional, and active listeners....took car Great service across the board....front desk staff, service center and sales dept.... were very polite, professional, and active listeners....took care of business, in a timely, prompt manner.....can't wait to collect my new car!! More

Another outstanding service experience at Porsche Marin. These guys are dialed and super professional. I recommend them 100%!! They got me in and out in just a few hours. These guys are dialed and super professional. I recommend them 100%!! They got me in and out in just a few hours. More

Couldn’t have been easier or friendlier service in a difficult time. First service for a complicated car. Thanks to all of the team involved. difficult time. First service for a complicated car. Thanks to all of the team involved. More

Drop off my 2014 Cayenne for a recall campaign on a Tuesday morning. This is my first time visiting this dealer as I brought my car used from out of town. Marin Porsche gave me a 2020 Mecan as a loane Tuesday morning. This is my first time visiting this dealer as I brought my car used from out of town. Marin Porsche gave me a 2020 Mecan as a loaner and I was on my way in less than 5 minutes. Both services advisor (Gary) and front desk (Carissa) were very friendly and efficient. Got a text in the afternoon when my car was ready. Again in and out less than 5 minutes! I got the car back with inside and outside cleaned. Easy transaction and very well done at this dealer. Highly recommended! More

Great performance by the dealer! They were proactive and helping me get the car in during the start up of the virus. And went to extra lights to protect everyone. Timely a performance and great attention t helping me get the car in during the start up of the virus. And went to extra lights to protect everyone. Timely a performance and great attention to detail. More

This review covers two transactions. 1. My 2018 Turbo S 911 centralized and engine harnesses were damaged by rodents and had to be replaced. The Porsche service department completed a flawless disassembly 911 centralized and engine harnesses were damaged by rodents and had to be replaced. The Porsche service department completed a flawless disassembly and repair to like new status. Because of changes in my personal status I connected the sales contact I purchased the Turbo S, explained I wanted to trade in the S on a Cayenne Turbo and he and the sales management team made it happen. An excellent team providing great service. If you plan to buy or have your Porsche service, they are the team to go with. More

Excellent service (as always)! Clean, easy, and Excellent service (as always)! Clean, easy, and friendly environment at Porsche Marin. Their communication with the customer is top notch. I also Excellent service (as always)! Clean, easy, and friendly environment at Porsche Marin. Their communication with the customer is top notch. I also took my son and we enjoyed the showroom. More

Utter incompetence, dropped car off and had to constantly call for updates. Asked a week ago for my receipt- still waiting. Sales guys are nice. call for updates. Asked a week ago for my receipt- still waiting. Sales guys are nice. More

Service Manager is an insulting con-man Second time I have brought my car in for service, all warranty covered, and both times the service manager has tried to charge for fraudulent non-exis Second time I have brought my car in for service, all warranty covered, and both times the service manager has tried to charge for fraudulent non-existent work. When questioned to explain, he becomes arrogant and insulting, and contradicts his own staff. NEVER NEVER NEVER take your car there for service, unless you enjoy being ripped off. More