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Porsche Marin

Mill Valley, CA

4.9
511 Reviews
About Porsche Marin Porsche Marin is the only Porsche Exclusive Manufaktur in Northern California. Porsche Marin prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership. Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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900 Redwood Hwy

Mill Valley, CA

94941

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Showing 511 reviews

May 14, 2023

Very pro customer sales force very accommodative feelings while checking the dealership for car buying. More

by Syed Navaid
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George , Porsche Marin, Josh Smylie
Jun 19, 2023 -

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Syed! We're so pleased to hear that our sales force was welcoming and accommodating throughout your visit. We pride ourselves in providing excellent customer service and glad you were able to experience it first hand. If there's anything else we can do for you in the future, please don't hesitate to let us know. Looking forward to seeing you again soon!

May 09, 2023

Excellent service. Car drop off and pick up was easy. Everything on time. Almina is great, answered all our questions, and very helpful More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina , Porsche Marin
May 12, 2023 -

Porsche Marin responded

Thank you for your five-star review, MD! It's wonderful to hear that Almina was able to provide you with the excellent service that we strive to ensure for every Porsche Marin guest. We're so pleased that car drop off and pick up was easy and everything fit your timeline. Please let us know if there is anything else we can do to make your next visit even better. We value your feedback and look forward to welcoming you back soon!

May 05, 2023

They gave me great service and my car was done earlier than expected. Good service and Weis is great More

by mjgovednik
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
May 12, 2023 -

Porsche Marin responded

Thank you for your review! We at Porsche Marin are thrilled to hear that you had an excellent experience with us and that your car was ready ahead of schedule. It's especially great to hear that you got such good service from our technician, Weis--we'll be sure to thank him on your behalf. We are so glad that you were happy with the results; our goal is always to provide the highest quality automobile services possible. If there is anything else we can help with, please don't hesitate to reach out again. Thank you for choosing Porsche Marin!

April 27, 2023

Weiss is the best! Excellent service and communication plus they deliver on their word. Go to Porsche Marin! More

by cdwb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weiss
Apr 28, 2023 -

Porsche Marin responded

We are thrilled to learn that Weis and the Porsche Marin team were able to exceed your expectations. It's feedback like this that fuels us each and every day! We appreciate your kind words and hope you will be a part of the Porsche Marin family for many miles ahead. Thank you for choosing us!

April 26, 2023

Excellent service; courteous and efficient; staff extends themselves to insure customer is satisfied. Only negative feedback is that the inside of car wasn’t cleaned as it has been in the past. More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Apr 28, 2023 -

Porsche Marin responded

Thank you for your 5-star review of Porsche Marin, Ginny! We're extremely grateful for your loyalty and we appreciate the time you took to share your feedback. We apologize that the inside of your car wasn't cleaned as it has been in the past and we promise to use this as an opportunity to improve our service going forward. Here at Porsche Marin, we pride ourselves on providing exceptional customer service and are always looking for ways to gain guest satisfaction. Your review is a valuable insight into how we can further embody our commitment to excellence and ensure that we exceed expectations during every visit. We look forward to welcoming you back soon!

April 23, 2023

I was not happy at 1st with the condition of the car but they took care of all of my concerns asap. Excellent service! More

by Dupree8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Price, Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Dupree. We are happy to hear that we were able to make things right and earn your five star rating. Our team strives to provide an excellent experience during each visit and your feedback helps us reaffirm that commitment. It is certainly appreciated. We hope you enjoy your vehicle and look forward to serving you in the future. Thanks again!

April 20, 2023

The dealerships mechanics are detailed oriented and nothing goes by them as to a defective part that is causing the vehicle to perform incorrectly nice staff in that department Within the parts depar More

by greenpro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Weis Popal Danny Begicourt, Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

We couldn't be more delighted to hear that Porsche Marin has been able to provide you with exceptional service and products! We are thrilled you feel our mechanics and parts staff are both friendly and attentive in finding the solution for your needs. Thank you for taking the time to review our dealership and for recognizing their efforts. This will serve as an outstanding motivation for our team to continue delivering excellent service in the future. If there is anything else we can do in the future to make your experience even better, please let us know.

April 20, 2023

I brought my vehicle in for a few factory recalls. Harrison greeted me very kindly before taking my keys and I felt very safe and comfortable being assisted by Weis. Weis is professional, thoughtful More

by Chris K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis, Ivy, Harrison, the Technician Team, and even Parts Guys. Good vibes all around!, Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

Thank you for your thoughtful review, Chris! We're so glad to hear about your lovely experience at Porsche Marin and that you felt taken care of by Harrison, Weis and Ivy. We agree that it is important to provide customers with the right amount of communication and we're thrilled to learn that Weis was able to meet your expectations in this regard. We are also glad to hear that not only were your recalls taken care of in a timely manner, but also that you got a feeling our dealership is like a second home--because it is! We love when our customers recognize the warm and comfortable atmosphere in which we work. Thank you again for being part of the Porsche Marin family, we look forward to seeing you again soon.

April 18, 2023

Service manager, Almina Redzic was pleasant efficient and very responsive. She was ready when my car was delivered for service, accurately estimated the cost of the repair and then, after a diagnostic recomm More

by bachrjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

Thank you for taking the time to share your experience with us, Richard! We're delighted to hear that Almina was able to meet your expectations and offer outstanding service. It's always a pleasure to work with an experienced professional who is devoted to their craft. We pride ourselves on offering the highest standards of service, so it's wonderful when customers take the time to provide feedback about their experiences like this. We look forward to welcoming you back again soon.

April 14, 2023

Good thorough job Good service very professional and punctual Alao appreciate flexibilty with the loaner More

by Rmpherwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin, Josh Smylie
Apr 25, 2023 -

Porsche Marin responded

Thank you for taking the time to leave your great review and for choosing Porsche Marin! We're delighted to hear that our services have exceeded your expectations and that you've appreciated the use of a loaner vehicle during your visit. Our staff take pride in providing professional and punctual service to our guests, and we're glad that this was recognized. We look forward to seeing you back at Porsche Marin soon!

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