Porsche Marin

Porsche Marin responded

Murphey, thank you for the five-star review and your kind words about Porsche Marin. It's wonderful to hear that your service experience was excellent and that you had prompt and professional work done. We strive for the highest quality of customer care and it's great to know that we achieved this for you. We value your feedback – and hope to see you again in the future!

Porsche Marin responded

Thank you for your glowing review, Max! We appreciate you taking the time to share your experience with him here and we'll be sure to pass on your kind words. At Porsche Marin, our greatest asset is our staff and we're always striving to create a seamless service experience for all of our customers. Thank you again for choosing Porsche Marin and know that we always value your feedback!

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Syed! We're so pleased to hear that our sales force was welcoming and accommodating throughout your visit. We pride ourselves in providing excellent customer service and glad you were able to experience it first hand. If there's anything else we can do for you in the future, please don't hesitate to let us know. Looking forward to seeing you again soon!

Porsche Marin responded

Thank you for your five-star review, MD! It's wonderful to hear that Almina was able to provide you with the excellent service that we strive to ensure for every Porsche Marin guest. We're so pleased that car drop off and pick up was easy and everything fit your timeline. Please let us know if there is anything else we can do to make your next visit even better. We value your feedback and look forward to welcoming you back soon!

Porsche Marin responded

Thank you for your review! We at Porsche Marin are thrilled to hear that you had an excellent experience with us and that your car was ready ahead of schedule. It's especially great to hear that you got such good service from our technician, Weis--we'll be sure to thank him on your behalf. We are so glad that you were happy with the results; our goal is always to provide the highest quality automobile services possible. If there is anything else we can help with, please don't hesitate to reach out again. Thank you for choosing Porsche Marin!

Porsche Marin responded

We are thrilled to learn that Weis and the Porsche Marin team were able to exceed your expectations. It's feedback like this that fuels us each and every day! We appreciate your kind words and hope you will be a part of the Porsche Marin family for many miles ahead. Thank you for choosing us!

Porsche Marin responded

Thank you for your 5-star review of Porsche Marin, Ginny! We're extremely grateful for your loyalty and we appreciate the time you took to share your feedback. We apologize that the inside of your car wasn't cleaned as it has been in the past and we promise to use this as an opportunity to improve our service going forward. Here at Porsche Marin, we pride ourselves on providing exceptional customer service and are always looking for ways to gain guest satisfaction. Your review is a valuable insight into how we can further embody our commitment to excellence and ensure that we exceed expectations during every visit. We look forward to welcoming you back soon!

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Dupree. We are happy to hear that we were able to make things right and earn your five star rating. Our team strives to provide an excellent experience during each visit and your feedback helps us reaffirm that commitment. It is certainly appreciated. We hope you enjoy your vehicle and look forward to serving you in the future. Thanks again!

Porsche Marin responded

We couldn't be more delighted to hear that Porsche Marin has been able to provide you with exceptional service and products! We are thrilled you feel our mechanics and parts staff are both friendly and attentive in finding the solution for your needs. Thank you for taking the time to review our dealership and for recognizing their efforts. This will serve as an outstanding motivation for our team to continue delivering excellent service in the future. If there is anything else we can do in the future to make your experience even better, please let us know.

Porsche Marin responded

Thank you for your thoughtful review, Chris! We're so glad to hear about your lovely experience at Porsche Marin and that you felt taken care of by Harrison, Weis and Ivy. We agree that it is important to provide customers with the right amount of communication and we're thrilled to learn that Weis was able to meet your expectations in this regard. We are also glad to hear that not only were your recalls taken care of in a timely manner, but also that you got a feeling our dealership is like a second home--because it is! We love when our customers recognize the warm and comfortable atmosphere in which we work. Thank you again for being part of the Porsche Marin family, we look forward to seeing you again soon.