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Porsche Lehigh Valley

Allentown, PA

4.9
144 Reviews
Call Dealership (610) 510-7472

3401 Lehigh St

Allentown, PA

18103

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144 Reviews of Porsche Lehigh Valley

November 01, 2024

Was very hesitant at first about taking my vehicle to Mercedes Benz for service but decided to do so anyway. Regretted it. Horrible experience. Rushed by advisor on explaining the issue, Was insulted tha More

by peterccie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Nov 04, 2024 -

Porsche Lehigh Valley responded

Peter, I'm sorry to hear about your experience with our service team. We strive for thorough and respectful communication, so it's disappointing to learn we left the wrong impression. Since you only told us you had replaced the ignition coils and put back the old coil prior to our diagnosis, we would need additional time in order to properly evaluate a repair path. Please reach out directly so we can discuss this further. Thank you, Rex Weaver - Service Director - (610) 967-0827

October 31, 2024

Very good service! High level of communication to keep me updated and timely completion of all work. More

by TonyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Edwin Perez
Report | Print
Oct 31, 2024 -

Porsche Lehigh Valley responded

We appreciate your business and your review! Thanks from the Porsche Lehigh Valley Team, Tony!

October 17, 2024

Always a great experience. Chad is outstanding and makes the whole process easy from start to finish. Thank you! More

by Geza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Renninger, Dave Thomas
Report | Print
Oct 17, 2024 -

Porsche Lehigh Valley responded

We're delighted to hear that Chad made your experience at Porsche Lehigh Valley smooth and enjoyable. Thank you for the kind words, and we look forward to assisting you again in the future!

October 08, 2024

Juan was very cordial and helpful. He went out of his way to make the service experience easy for me. More

by gabrienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Oct 08, 2024 -

Porsche Lehigh Valley responded

Gabrienza, we're delighted to hear that Juan made your service experience smooth and enjoyable at Porsche Lehigh Valley. Thanks for sharing your positive feedback!

Oct 08, 2024 -

gabrienza responded

Glad to do so!

October 08, 2024

Juan and his team are professionals annd take great pride in thier work. Always a great experience in the service dept. More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Santagiro
Report | Print
Oct 08, 2024 -

Porsche Lehigh Valley responded

Thank you for recognizing the professionalism of Juan and his team at Porsche Lehigh Valley! We're delighted to hear that your experiences with our service department have been consistently positive. We look forward to serving you again in the future!

October 07, 2024

Excellent service and experience with Jim. I’ve dealt with several other luxury dealerships, but Jim from Porsche Allentown went above and beyond on my first 911. He’s very personable, honest, More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
Report | Print
Oct 07, 2024 -

Porsche Lehigh Valley responded

We're delighted to hear that Jim provided you with an exceptional experience at Porsche Lehigh Valley. It's wonderful knowing he went above and beyond for your first Porsche 911 purchase. We look forward to welcoming you back for future models!

October 07, 2024

Always willing to accommodate me and to minimize the impact of service on life. They keep me well informed of progress and ETA of my vehicle. More

by Evansdw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Oct 07, 2024 -

Porsche Lehigh Valley responded

We're delighted to hear that our team at Porsche Lehigh Valley has been able to accommodate your needs and keep you informed throughout the service process. Thank you for sharing this positive feedback!

October 04, 2024

I’ve bought a lot of high end cars and this dealership has never let me down! More

by Timgt3rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kost, Chad Renninger, Dave Thomas, Ron Wood
Report | Print
Oct 07, 2024 -

Porsche Lehigh Valley responded

Thank you for taking the time to review Porsche Lehigh Valley. We're happy to have you as a customer.

October 01, 2024

Chad was great and took care of the issue I came for and most importantly, accepted me as a walk in! More

by MS1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad - service advisor
Report | Print
Oct 01, 2024 -

Porsche Lehigh Valley responded

Thank you for choosing Porsche Lehigh Valley and highlighting Chad's expert service! It's always our pleasure to accommodate you - see you next time!

September 26, 2024

The dealership was fantastic, it was very clean. Jacob was excellent to work with. Ray Alvarado was also very good to work with. Everybody in general were extremely nice. More

by wilcam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Alvarado, Travis Kost
Report | Print
Sep 26, 2024 -

Porsche Lehigh Valley responded

Thank you for the glowing review! We're delighted to hear that Jacob, Ray, and our entire team at Porsche Lehigh Valley made your experience fantastic. We appreciate your kind words and hope to see you again soon!

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