Porsche Lehigh Valley
Allentown, PA
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128 Reviews of Porsche Lehigh Valley
A huge change for the better after Knopf got out of the business of being a dealer for Porsche and Mercedes-Benz. Great communication, prompt service. business of being a dealer for Porsche and Mercedes-Benz. Great communication, prompt service. More
I bought my first two Porsche’s from Lehigh Valley Porsche, my most recent one I bought from another, close to me, Porsche dealer. From day one this dealer couldn’t hold a candle to the quality of ser Porsche, my most recent one I bought from another, close to me, Porsche dealer. From day one this dealer couldn’t hold a candle to the quality of service Lehigh Valley Porsche provides. That’s why I’m glad to be back at Lehigh Valley. More
Pleasant employees. Facility was comforting stay at while waiting. Transportation to local gym helpful. Took longer than expected. Facility was comforting stay at while waiting. Transportation to local gym helpful. Took longer than expected. More
I have never left a negative review but the disrespect that I experienced today needs to be reported! I called the dealership at 9:30am and made an appointment to see a Cayenne. Spoke with James Lewis who that I experienced today needs to be reported! I called the dealership at 9:30am and made an appointment to see a Cayenne. Spoke with James Lewis who informed me the car was available and will be ready for me when I arrive. James called me a few hours later to confirm our appointment and to let me know the car hasn’t gone through their shop yet so I would not be able to take it home but I can drive it and work out numbers. I told him I was on my way from two hours away. 10 minutes before I arrived at the dealership, I get a call that someone else is looking at the car. When I arrived, the car had a sold sign on it. I was pretty annoyed that my time was wasted. I voiced my annoyance to James who didn’t even bother to apologize and was like “I guess this is my fault”. Manager Travis Kost overhears our conversation and walks over saying “money talks” and “at least we called you to let you know, we didn’t have to do that”. My money was ready but you didn’t even give me the courtesy to hold the vehicle when you knew I was on the way. You should’ve reserved the car for someone coming from far away. You couldn’t care less about an existing Porsche customer. This dealership clearly doesn’t value their customers and manager Travis should get some training on customer service or at a minimum read Porsche’s mission statement. You could’ve made this right but chose to talk down to me instead. You telling me “money talks” is disrespectful. Your condescending remarks are genuinely not appreciated! More
I ordered my new 2022 Macan S and the experience was exceptional..My salesman Mike Kordowitz was easy to work with very knowledgeable and lived up to his promise of getting my new order built on a timel exceptional..My salesman Mike Kordowitz was easy to work with very knowledgeable and lived up to his promise of getting my new order built on a timely basis . I’m totally delighted with my new Macan and the professional treatment of Mike . Thank you for making my purchase a pleasant one ! More