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Porsche Lehigh Valley

Allentown, PA

4.9
128 Reviews

3401 Lehigh St

Allentown, PA

18103

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128 Reviews of Porsche Lehigh Valley

January 05, 2023

Very nice people, on time. Very professional have always been that way. Will go back More

by markcummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
January 05, 2023

A huge change for the better after Knopf got out of the business of being a dealer for Porsche and Mercedes-Benz. Great communication, prompt service. More

by NancyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
January 04, 2023

The people make the experience special. They are kind, respectful of my time and go out of their way to provide excellent service. More

by larysan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
September 28, 2022

I bought my first two Porsche’s from Lehigh Valley Porsche, my most recent one I bought from another, close to me, Porsche dealer. From day one this dealer couldn’t hold a candle to the quality of ser More

by Weberclff
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
September 27, 2022

Pleasant employees. Facility was comforting stay at while waiting. Transportation to local gym helpful. Took longer than expected. More

by frock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martinez
August 30, 2022

Dave Thomas is a gentleman. Dealership experience and delivery was superb. No hiccups, no nonsense More

by JohnS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
July 28, 2022

1st class service and world class facilities. They always make you feel special and welcomed. More

by mjsonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
July 06, 2022

I have never left a negative review but the disrespect that I experienced today needs to be reported! I called the dealership at 9:30am and made an appointment to see a Cayenne. Spoke with James Lewis who More

by silvereagle705
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
James Lewis, Travis Kost
Jul 08, 2022 -

Porsche Lehigh Valley responded

Hello SilverEagle. Please accept our sincerest apologies for your dissatisfaction. We certainly didn't want you to walk away feeling as you do. That particular vehicle of interest had numerous inquiries from several customers. You made an appointment with James to see the vehicle. Between that time, and the time you arrived at the store, another customer arrived and put down a deposit and signed a buyers order. Trying to do the right thing, James attempted to contact you so that your time wasn't wasted. When you arrived anyway and spoke to Travis, you expressed your frustration about the fact that the car was sold and not held for you. What Travis was trying to convey is that vehicle's secured by a monetary deposit will always be taken off the market. A customer expressing interest but not willing to put down a deposit will not have a vehicle held for them. We simply have too many instances where people express interest, make appointments and never show up. That's the reality of our industry. Travis was trying convey that to you. Apparently he chose words that you found to be offensive and for that we sincerely apologize. We did not intend to offend you. If we come across a similar vehicle to the one you inquired about, rest assured that James will reach out to you. Again, please accept our sincerest apologies for your dissatisfaction. If i can be of further assistance, feel free to contact me at 610-967-4121 or via the "Talk to the Owner" button on our website. Respectfully - Andrew Wright, Managing Partner

June 23, 2022

Great dealership. Everyone very helpful from the service rep to the car jockey. Loaner car process top notch. Thank you More

by Dakers1973
Recommend Dealer
Yes
Employees Worked With
Chad Renninger
June 17, 2022

I ordered my new 2022 Macan S and the experience was exceptional..My salesman Mike Kordowitz was easy to work with very knowledgeable and lived up to his promise of getting my new order built on a timel More

by 2022 Macan S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kordwitz
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