Porsche Jacksonville
Jacksonville, FL
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Great service from start to finish. Convenient, efficient, and thorough. Would recommend for sales and service. Love the online scheduling and ability to handle all aspects of the visit when conven efficient, and thorough. Would recommend for sales and service. Love the online scheduling and ability to handle all aspects of the visit when convenient for me More
The service was great. Jennifer Woodard was honest about the service needed. The car was there's a couple of days but the service was well worth it the service needed. The car was there's a couple of days but the service was well worth it More
Fantastic people and fantastic service at Porsche Jacksonville. Loaner Porsche Macan was wonderful too. It is comforting to know my car is in the right hands. Jacksonville. Loaner Porsche Macan was wonderful too. It is comforting to know my car is in the right hands. More
Great hospitality & services I have an year old Macan and need a maintenance service,, when I called for an appointment, I was worried because I didn't bought it from them. Opposi I have an year old Macan and need a maintenance service,, when I called for an appointment, I was worried because I didn't bought it from them. Oppositely, they are treating me like a VIP. I want to thank you Charles, he is very professional & experience, he's not only did a great job on my car, he also very kind & considerate to arrange a driver to drove me to the town center to shop during the car service, Amy was nice & helpful for setting & follow up an appointment, Brandon was friendly & kept me conversation during the ride. There is nothing better than great hospitality that made the customer feeling they’re important, they worth more than 5 stars! 💯👍 More
a pleasing experience. I had to bring my Panamera in for a couple recalls and even though the drive is a tad bit over 200 miles round trip, the lounge is comfortable, the pe I had to bring my Panamera in for a couple recalls and even though the drive is a tad bit over 200 miles round trip, the lounge is comfortable, the people are always friendly, even casual conversation with salespeople are nice. You don’t feel like you are in a “car dealership”. It was a pleasing experience. More
Jacksonville’s Best Always a great experience. Took care of everything requested plus a couple things we didn’t discuss at no additional charge. Fair price and quick serv Always a great experience. Took care of everything requested plus a couple things we didn’t discuss at no additional charge. Fair price and quick service. More
Another New Purchase Another great experience purchasing a new vehicle. It’s always a pleasure, whether purchasing or servicing your vehicle. Great job at all levels. Than Another great experience purchasing a new vehicle. It’s always a pleasure, whether purchasing or servicing your vehicle. Great job at all levels. Thanks to all. More
Worst service experience EVER I schedule a service appointment approximately 4 to 6 weeks in advance to have my oil changed and have two minor repairs. After dropping off my car, I schedule a service appointment approximately 4 to 6 weeks in advance to have my oil changed and have two minor repairs. After dropping off my car, it took 6 1/2 days before my car was finally even looked at. It took a totally of 8 1/2 days to complete the service. Unaccapetable. The service representative did a terrible job keeping me informed as most days I had to reach out to him to get an update. When I did get an update, it consisted of “it is in process”. After almost a week, I called and spoke to service manager Skip who appeared unaware of the situation. After talking with him, he said that he would investigate and give me a call back ..... he never called back. Instead he had the service rep, Charles call me. Given the circumstance, I find this extremely disrespectful and unprofessional conduct by Skip. The saddest part of all this is that I just came off having spent two days at the Porsche Track Experience at the Barber Motorsport facility in Birmingham and after that experience I was considering a 911 GTS turbo. After this experience I will never purchase another Porsche in Jacksonville nor will I buy another car from a Fields dealership. Needless to say, if anyone ever asked me about how I like my car I will be certain to tell them why I like Porsche’s but will never buy another one. I will find it interesting if you even care about this feedback. Regards Craig More
Great service Amy from service facilitated me getting in quickly. They were able to pick up and drop off my vehicle, and complete the service quickly for a good p Amy from service facilitated me getting in quickly. They were able to pick up and drop off my vehicle, and complete the service quickly for a good price. Fields Porsche is very professional. More
Worth the Drive I live in St. Augustine. I am happy to drive to the Porsche dealership. Charles has always taken care of our car and we are completely satisfied every I live in St. Augustine. I am happy to drive to the Porsche dealership. Charles has always taken care of our car and we are completely satisfied every time 😊 More