Porsche of Towson - Service Center

My visit to Porsche this past Tuesday went perfectly. I was met by Brian when I arrived at the service bay. He explained the work to be done and gave me an estimated time for the work. A little before I was met by Brian when I arrived at the service bay. He explained the work to be done and gave me an estimated time for the work. A little before the car was brought out for me, I received a video detailing the condition of my car and the work that had been completed. I had my car, ready to go at the precise time of the estimate. I enjoy the service center at Porsche Hunt Valley. Everyone is pleasant and helpful. Brian has taken care of my needs several times . I feel that my Porsche and I are in very good hands with Brian and his associates More

Customer service was exceptional Customer service team really wanted to get it right for me and kept me informed throughout the process. really wanted to get it right for me and kept me informed throughout the process. More

Service was prompt and efficient. Just a checkup but I was very satisfied with Hunt Valley Porsche. Just a checkup but I was very satisfied with Hunt Valley Porsche. More

The Service Dept. did an excellent job. They were able to successfully resolve my issues. did an excellent job. They were able to successfully resolve my issues. More

Porsche Hunt Valley provided excellent service. They were able to resolve my concerns. Good experience. They were able to resolve my concerns. Good experience. More

I've always taken my Porsche for service at Porsche Hunt Valley (and Porsche Towson before they moved). Service consultant Brian Rogers is excellent, and one of the main reasons I keep taking my Porsche fo Valley (and Porsche Towson before they moved). Service consultant Brian Rogers is excellent, and one of the main reasons I keep taking my Porsche for service at the dealership, in addition to qualified mechanics working on my car. I really appreciate the videos that are sent, explaining the service and, if any, visually pointing out the servicing needed. I do wish the pricing could be a bit more competitive, but then it is Porsche. One reason for four stars instead of five - on my last servicing, when I picked up my car, the seats had been moved, perhaps when servicing or cleaning. When I pushed the pre-sets on the door, both one and two were wildly different than what I had programed. The seat backs leaned back into an almost horizontal position, and the seat moved way backward, as if I had preset for a 7' person. Fortunately, I had used my "second" key to take to the dealership, so when I used my primary key, the seat returned to my preset. I'm so glad I not only stored the seat positions on the presets on the doors, but also paired them to the keys. I'm not sure how the second key was unpaired to the presets, and how they were changed. But it was an slightly unpleasant event. Other than that issue, I'm still satisfied with PHV, and most likely will take my Porsche back again when service is required. More

Great customer service every time knowledgeable staff and clean showroom Good snacks and coffee and water clean showroom Good snacks and coffee and water More

Thomas was very professional and helpful, got me in and out quickly for my service. out quickly for my service. More

Everyone here is on top of their game from Service Writer ti GM! All steps in service are carefully done and fully explained. ti GM! All steps in service are carefully done and fully explained. More

Skyler and Melodie handled the service and warranty repair seamlessly for me. Excellent experience and customer service throughout. Great dealership. Thank you. repair seamlessly for me. Excellent experience and customer service throughout. Great dealership. Thank you. More