Porsche of Towson - Service Center

I've always taken my Porsche for service at Porsche Hunt Valley (and Porsche Towson before they moved). Service consultant Brian Rogers is excellent, and one of the main reasons I keep taking my Porsche fo Valley (and Porsche Towson before they moved). Service consultant Brian Rogers is excellent, and one of the main reasons I keep taking my Porsche for service at the dealership, in addition to qualified mechanics working on my car. I really appreciate the videos that are sent, explaining the service and, if any, visually pointing out the servicing needed. I do wish the pricing could be a bit more competitive, but then it is Porsche. One reason for four stars instead of five - on my last servicing, when I picked up my car, the seats had been moved, perhaps when servicing or cleaning. When I pushed the pre-sets on the door, both one and two were wildly different than what I had programed. The seat backs leaned back into an almost horizontal position, and the seat moved way backward, as if I had preset for a 7' person. Fortunately, I had used my "second" key to take to the dealership, so when I used my primary key, the seat returned to my preset. I'm so glad I not only stored the seat positions on the presets on the doors, but also paired them to the keys. I'm not sure how the second key was unpaired to the presets, and how they were changed. But it was an slightly unpleasant event. Other than that issue, I'm still satisfied with PHV, and most likely will take my Porsche back again when service is required. More

Great customer service every time knowledgeable staff and clean showroom Good snacks and coffee and water clean showroom Good snacks and coffee and water More

Thomas was very professional and helpful, got me in and out quickly for my service. out quickly for my service. More

Everyone here is on top of their game from Service Writer ti GM! All steps in service are carefully done and fully explained. ti GM! All steps in service are carefully done and fully explained. More

Skyler and Melodie handled the service and warranty repair seamlessly for me. Excellent experience and customer service throughout. Great dealership. Thank you. repair seamlessly for me. Excellent experience and customer service throughout. Great dealership. Thank you. More

Brought my 991. 2 in for 40k svc,. All went as planned, no surprises, no delays, had loaner clean and ready for me. Great service makes the cost of ownership worth 2 in for 40k svc,. All went as planned, no surprises, no delays, had loaner clean and ready for me. Great service makes the cost of ownership worth it. Porsche service (Brian) delivers. Appreciate the follow up, attention to detail and thorough effort. More

While I'm relatively new to Porsche Hunt Valley and the Porsche ecosystem, this dealership has been terrific! All of my expectations have been exceeded, and I feel secure about my investment in my Porsche Porsche ecosystem, this dealership has been terrific! All of my expectations have been exceeded, and I feel secure about my investment in my Porsche Cayman. More

Made appointment for routine 1-year service. My advisor (Melodie) was a true professional that kept me informed throughout the process. Great dealership. Will return for all my vehicles maintena My advisor (Melodie) was a true professional that kept me informed throughout the process. Great dealership. Will return for all my vehicles maintenance. More

The service team at Porsche Hunt Valley are committed to excellence. Outstanding customer service with every visit. Brian and the team quickly checked me in, had me on my way in an Uber, kept me informed th excellence. Outstanding customer service with every visit. Brian and the team quickly checked me in, had me on my way in an Uber, kept me informed throughout, and completed the service by the designated time. Also, the snack bar and coffee area is top notched! More

Highly professional and friendly staff who demonstrate an unwavering commitment to excellence while serving customers. unwavering commitment to excellence while serving customers. More