Porsche Hunt Valley

Nice experience The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation pro The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation professionally. Nice job! More

New Porsche 911 buying experience An exceptional experience from my initial meeting with RJ in sales, then Steve the sales manager, to Kris who did the PDI when my car was delivered. An exceptional experience from my initial meeting with RJ in sales, then Steve the sales manager, to Kris who did the PDI when my car was delivered. I had many requests of RJ as I demand a very 'hands on' buying experience from being kept apprised of the build process to the voyage across the pond, to the PDI and delivery of my car. In every regard, this trio of folks met my every requirement, and they exhibited the very best in professional, attentive care. This is a superb dealership to do business with - particularly if you demand to be an integral part of the full buying and delivery experience of these special cars. Absolutely first-class treatment by everyone. Thank you guys! More

Oil change It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, I was surprised at the cost of an oil change. Can't wait to see the real service. I guess as my husband told me, Welcome to Porsche world. I was the first to arrive for service so I got to pick what was on the tv. Ha, loved that! I chose HGTV and then felt sorry for the man who came in after me and was stuck watching it too. He spent most of his time outside on his phone so he really didn't care. I like the tv, the Kuerig coffee machine, the his and hers bathrooms, and that the waiting area was small and cozy without a crowd of people. Oh, the car wash- nice touch, you should offer a free one at least once a month. =] More

Brian Rogers I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles More

Brian was very attentive and paid a lot of attention to even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your dealership.. More

Brought car in due a broken shift cable, which occurred suddenly and might have left me stranded. repair was as prompt as could be, and another troublesome issue was addressed as well. Brian Rogers is a gr suddenly and might have left me stranded. repair was as prompt as could be, and another troublesome issue was addressed as well. Brian Rogers is a great person to work with. More

Late on a Sunday evening, my wife smelled "something hot" in her 2013 Cayenne. She drives 110 miles round trip most days to work and was reluctant to drive it. She took another car to work and I calle hot" in her 2013 Cayenne. She drives 110 miles round trip most days to work and was reluctant to drive it. She took another car to work and I called Brian( Rogers) at the service department about 7:30am Monday morning. He answered right away! I told him the problem and he said "bring it in". I needed a loaner vehicle for other appointments that day, and he said "no problem". They looked at the car and were finished about 10:30am, but I was already at appointments. He was going to be there until 6:00pm, but I didn't think I could get back by 6:00pm to exchange. He said "no problem, I'll let Steve (Postol) know you're coming later and he can take care of checking you in". Steve handled the paperwork and I was out in several minutes. This is the type of service that sets a dealership apart from others! More

I came to Porsche of Towson for work that I needed done to my Cayman S and Cayenne after several inquires to different Porsche dealerships MD/VA. Brian Rogers is possibly the best service advisor I have ev to my Cayman S and Cayenne after several inquires to different Porsche dealerships MD/VA. Brian Rogers is possibly the best service advisor I have ever worked with. Very honest with me about what needed to be done to my car, listens to my concerns and DIY, and doesn't try make a profit. He told me what work needed to be done and how long it would take giving me a budget for service that other Porsche dealerships can't compete with. Brian instantly greets you when you walk in the door, and shows you exactly what is being done to your car while it is being worked on by the mechanics. I was very impressed with Brian and recommend this dealership to everyone! You will definitely not be disappointed! More

Excellent experience. Completed a deal in one day. Negotiated a deal over the phone, drove out to the dealership, the car was ready along with financing in place at a rate better than my credit union. Negotiated a deal over the phone, drove out to the dealership, the car was ready along with financing in place at a rate better than my credit union. Everyone was extremely courteous and efficient. Can't say enough about the positive experience. This comes after getting the typical car dealership hardball tactics in Arlington. Special thanks to Phil Woodley who handled the entire sale with professional excellence. More

Very friendly and courteous. Made solid proposals with out any nonsense or games. Supplied logical advice and incite relative to other vehicles on the market while never being disparate to other dealersh out any nonsense or games. Supplied logical advice and incite relative to other vehicles on the market while never being disparate to other dealerships or vehicles. It was this logic that made me buy my car here. Not only was the advice on the car good, but so was the advice on the financing. I could have used a home equity loan. However, the rate that I was able to get from Porsche was better. Again, the dealings on this were sound and thoughtful. I have already had to deal with this dealership after the sale. That experience was just as good as with the sales people. More