Porsche Hunt Valley

Excellent Price/Value Experience - RJ is a real Pro! RJ is a real pro plain and simple. He knows the product offering very well, very detailed oriented, and he takes the time to make sure you completely RJ is a real pro plain and simple. He knows the product offering very well, very detailed oriented, and he takes the time to make sure you completely understand exactly what you are purchasing with the Porsche brand. His style is refreshing as he doesn't rush you into a sale as he works to make sure you really understand what you are buying and why it is worth the money. Does a nice job of making sure you are comfortable with the entire dealership family---sales, management, service area and body shop cabilities. Actions speak larger than works and I plan to buy another new car from RJ in this summer! More

Service acceptable but post-service deplorable. Although I continue to feel that Porsche service is too expensive, the work done was acceptable and my contacts at the dealership (Mr. Rogers) were bo Although I continue to feel that Porsche service is too expensive, the work done was acceptable and my contacts at the dealership (Mr. Rogers) were both friendly and helpful. Delivery of my vehicle was deplorable as it looked much better before service than after. The work done by the 'lot person' was poor - wash swirl marks, dirty/spotty windows (outside), and non-adjusted mirrors and clock. Ensures that next time I have service done there I will specifically request that the auto not be washed after service. Very poor. I do not wish a call back on my comments. More

First Service on my new GT3 I've been bringing my 911s to Towson, since the franchise transferred down from Valley. I put over 100k miles on my 2009 C4S. So, I had quite a few vi I've been bringing my 911s to Towson, since the franchise transferred down from Valley. I put over 100k miles on my 2009 C4S. So, I had quite a few visits. I have had only great service experiences. My last visit, to install front-end protection on my GT3, I got stuck in traffice returning to pick up my car. Brian called at six (closing time). I said that I'd be late and he said "no problem I'll wait for you." A great experience. More

30 K Service Excellent experience, including interface with Brian Rogers and the actual service performed. Service was scheduled and performed, on-time, and as ha Excellent experience, including interface with Brian Rogers and the actual service performed. Service was scheduled and performed, on-time, and as had been previously agreed upon. No complaints, and left dealership feeling my vehicle was in great shape, ready for the road! More

1st Service at Porsche of Towson was perfect! Brian and his team were able to quickly identify the problem and fix it promptly. Thanks again. Brian and his team were able to quickly identify the problem and fix it promptly. Thanks again. More

Excellence in customer service Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held in high regard within the dealership and the industry. More

FIRST SERVICE This is my first 10000 miles services on my 2014 Cayenne and scheduling the appointment was flawless and the job was completed on time. Brian Rogers i This is my first 10000 miles services on my 2014 Cayenne and scheduling the appointment was flawless and the job was completed on time. Brian Rogers is an excellent advicer. He explained to me the details of what need to be done ob my car and got me a nice loaner car. Great job! More

Porsche Service Brian is very knowledgeable and working with him is great. Definitely going back. He has often made suggestions which increased the value/decreased th Brian is very knowledgeable and working with him is great. Definitely going back. He has often made suggestions which increased the value/decreased the cost. More

oil change. I went in for an oil change. I was told I would be out in 1 1/2 hours. I was asked by the person taking Brian's place (he was on vacation) that there I went in for an oil change. I was told I would be out in 1 1/2 hours. I was asked by the person taking Brian's place (he was on vacation) that there was a recall...well it really sounded like an update of the computer system. Did he want me to do it then. I said yes if I was out by noon. At 12:10 I asked when the car would be ready as I had an appointment downtown at 1:00 pm. He said momentarily. At 12:30 I said I had to leave....The car was brought to me SOAKING WET....I said to the gentleman who brought the car that that was not acceptable and it had to be dried off. He was very pleasant, went to get the appropriate materials and dried the car. The man taking Brian's place was very nice but I was annoyed at the length of time I had to wait and then get a soaking wet car. Otherwise life is grand and I ADORE my car. More

Great Experience Brian was great! He communicated with me very well regarding the service of my car. I will be bringing my car back to him in the future. Couldn't have Brian was great! He communicated with me very well regarding the service of my car. I will be bringing my car back to him in the future. Couldn't have asked for a smoother experience. More