Porsche Hunt Valley

Excellence in customer service Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held in high regard within the dealership and the industry. More

FIRST SERVICE This is my first 10000 miles services on my 2014 Cayenne and scheduling the appointment was flawless and the job was completed on time. Brian Rogers i This is my first 10000 miles services on my 2014 Cayenne and scheduling the appointment was flawless and the job was completed on time. Brian Rogers is an excellent advicer. He explained to me the details of what need to be done ob my car and got me a nice loaner car. Great job! More

Porsche Service Brian is very knowledgeable and working with him is great. Definitely going back. He has often made suggestions which increased the value/decreased th Brian is very knowledgeable and working with him is great. Definitely going back. He has often made suggestions which increased the value/decreased the cost. More

oil change. I went in for an oil change. I was told I would be out in 1 1/2 hours. I was asked by the person taking Brian's place (he was on vacation) that there I went in for an oil change. I was told I would be out in 1 1/2 hours. I was asked by the person taking Brian's place (he was on vacation) that there was a recall...well it really sounded like an update of the computer system. Did he want me to do it then. I said yes if I was out by noon. At 12:10 I asked when the car would be ready as I had an appointment downtown at 1:00 pm. He said momentarily. At 12:30 I said I had to leave....The car was brought to me SOAKING WET....I said to the gentleman who brought the car that that was not acceptable and it had to be dried off. He was very pleasant, went to get the appropriate materials and dried the car. The man taking Brian's place was very nice but I was annoyed at the length of time I had to wait and then get a soaking wet car. Otherwise life is grand and I ADORE my car. More

Great Experience Brian was great! He communicated with me very well regarding the service of my car. I will be bringing my car back to him in the future. Couldn't have Brian was great! He communicated with me very well regarding the service of my car. I will be bringing my car back to him in the future. Couldn't have asked for a smoother experience. More

Nice experience The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation pro The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation professionally. Nice job! More

New Porsche 911 buying experience An exceptional experience from my initial meeting with RJ in sales, then Steve the sales manager, to Kris who did the PDI when my car was delivered. An exceptional experience from my initial meeting with RJ in sales, then Steve the sales manager, to Kris who did the PDI when my car was delivered. I had many requests of RJ as I demand a very 'hands on' buying experience from being kept apprised of the build process to the voyage across the pond, to the PDI and delivery of my car. In every regard, this trio of folks met my every requirement, and they exhibited the very best in professional, attentive care. This is a superb dealership to do business with - particularly if you demand to be an integral part of the full buying and delivery experience of these special cars. Absolutely first-class treatment by everyone. Thank you guys! More

Oil change It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, I was surprised at the cost of an oil change. Can't wait to see the real service. I guess as my husband told me, Welcome to Porsche world. I was the first to arrive for service so I got to pick what was on the tv. Ha, loved that! I chose HGTV and then felt sorry for the man who came in after me and was stuck watching it too. He spent most of his time outside on his phone so he really didn't care. I like the tv, the Kuerig coffee machine, the his and hers bathrooms, and that the waiting area was small and cozy without a crowd of people. Oh, the car wash- nice touch, you should offer a free one at least once a month. =] More

Brian Rogers I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles More

Brian was very attentive and paid a lot of attention to even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your dealership.. More