Porsche Hawaii
Honolulu, HI
Filter Reviews by Keyword
By Type
Showing 185 reviews
Good Job I was there for a routine service. Work was performed just as described and in the time quoted by the representative. The car was serviced and washed I was there for a routine service. Work was performed just as described and in the time quoted by the representative. The car was serviced and washed and looked and felt like new. More
great!! Basically I really liked this maintenance office from the past and this time I felt same thing for them because they are always very clear and honest Basically I really liked this maintenance office from the past and this time I felt same thing for them because they are always very clear and honest and fast and polite and friendly to customers and they are very reliable. I think that many porsche owners in hawaii trust this office and can keep to own their cars without any concern. More
Exceptional Service As expected Service manager Jason did an excellent job communicating progress and service completion. My 2014 car has only been cared for by this dea As expected Service manager Jason did an excellent job communicating progress and service completion. My 2014 car has only been cared for by this dealership. Shuttle drivers are very courteous and prompt. More
Exceptional service People at Honolulu location very friendly, helpful and accommodating but call center and the automated online appointments system is less than desira People at Honolulu location very friendly, helpful and accommodating but call center and the automated online appointments system is less than desirable. Had plans to buy another Porsche but because I always have to deal with the call ctr. made me change my mind on a purchase . The call ctr. makes sit impossible to speak to someone actually in the Honolulu location and the online appointment service automatically defaults to old, incorrect information from the past which several times I've asked to change, which almost caused a cancellation of my appointment because a message the call ctr. left was with a person who had no idea I made the appointment for service. Do not like dealing with call ctr. and online appointment system. More
No problems, good communication, prompt service Nice easy experience. Very courteous. Good followup. Thorough. Expensive but it's a Porsche so it's expected. No complaints. I could have brought the Nice easy experience. Very courteous. Good followup. Thorough. Expensive but it's a Porsche so it's expected. No complaints. I could have brought the car to somewhere else but I expect the dealership to provide the highest standards in maintaining my car. Tama was very nice, knowledgable and prompt in responding to all my concerns. Will be bringing the car back Monday for further work and hope to have the same experience. More
Luxury Brand with Luxury Treatment Dealing with the Porsche Dealership was the smoothest auto purchase I have made. From the General Sales Manager, Jim Gagliano to my introduction to Dealing with the Porsche Dealership was the smoothest auto purchase I have made. From the General Sales Manager, Jim Gagliano to my introduction to Aaron MacCulloch, the process was professional, fast and informative. The car is a thrill to drive and the follow-up has been very thorough. Thank you Aaron & Jim for making this experience. More
Replace Tires Went down to replace 4 tires and a wheel alignment. Service department very friendly and knowledgeable . Price comp able with other venders.Will use P Went down to replace 4 tires and a wheel alignment. Service department very friendly and knowledgeable . Price comp able with other venders.Will use Porsche of Hawaii again. More
Friendly,professional and on time. Easy to schedule an appointment. Staffs are friendly and very professional . Beautiful showroom that offers refreshment and snack with comfortable w Easy to schedule an appointment. Staffs are friendly and very professional . Beautiful showroom that offers refreshment and snack with comfortable waiting area! Just great experience for me every time! More
"Last Minute" Originally had scheduled an appointment to have a new key programmed, but decided upon checking in to have them perform a 40k service. They were able Originally had scheduled an appointment to have a new key programmed, but decided upon checking in to have them perform a 40k service. They were able to make it happen the same day. More
Great service by Jason Yamanaka, Service Advisor. Great experience for my first service. My car was ready earlier than promised and a loaner was also available for us. Service Advisor Jason Yamanaka Great experience for my first service. My car was ready earlier than promised and a loaner was also available for us. Service Advisor Jason Yamanaka was very helpful and friendly. More