Porsche Hawaii
Honolulu, HI
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Porsche of Hawaii Outstanding Five Star Service Tama and his staff provided consistently outstanding service, five star and second to none, in diagnosing and resolving a service issue. Tama was unfa Tama and his staff provided consistently outstanding service, five star and second to none, in diagnosing and resolving a service issue. Tama was unfailingly responsive and knowledgeable regarding my questions, proactively provided rental car alternative transportation during the service interval, clearly explained his findings and the service plan, and obtained additional diagnostic resources as required with the result that my 2017 Carrera 911 S again performs flawlessly enabling me to continue to enjoy driving my car and receive many compliments on the vehicle from friends, associates, and bystanders. Jason additionally assisted me and he, Tama, and Lead Mechanic Duke Book provided all the information I needed. I will certainly buy a Porsche again from Porsche of Hawaii, my third, at the appropriate time and thank Jason, Service Manager, Tama, Asst Service Manager, and Duke, Lead Mechanic for all their highly professional and "customer first" work with me: truly five star and second to none. More
Exceptional communication with the customer Although the Service Dept did not have a part that I needed immediately in stock, the Service Department staff kept me informed of status of the work. Although the Service Dept did not have a part that I needed immediately in stock, the Service Department staff kept me informed of status of the work. This helped me to schedule the rest of my life. Exceptional communication and caring on the part of the Service staff. More
Customer First Highly professional and personal. He answered every question timely and provided unparalleled, truthful insight and advice on every option and questio Highly professional and personal. He answered every question timely and provided unparalleled, truthful insight and advice on every option and question. I was kept upto date information on the vehicle I ordered. I felt special and a priority with every interaction. I also had an extremely positive experience with every employee when I was at the store. I also have never had such a pleasant experience signing paperwork when buying a vehicle. More
Installation of a X51 Carrera S Power Kit The installation of a 991.2 X51 Carrera Power Kit went on without a glitch thanks to the outstanding service of the local Porsche Service Team. The P The installation of a 991.2 X51 Carrera Power Kit went on without a glitch thanks to the outstanding service of the local Porsche Service Team. The Power Kit installation added additional performance to an already great engine. More
Easy! Working with Ash at Porsche was effortless. He made purchasing our new Macan fun and easy. We emailed Porsche of Hawaii when we discovered the car o Working with Ash at Porsche was effortless. He made purchasing our new Macan fun and easy. We emailed Porsche of Hawaii when we discovered the car online and within 8 days it was in our driveway on Maui! We love this car and this dealership. Thank you! More
Excellent Service I dropped in for a broken turn signal without an appointment. The Porsche service team was able to accommodate me and addressed all my needs and conce I dropped in for a broken turn signal without an appointment. The Porsche service team was able to accommodate me and addressed all my needs and concerns. More
Friendly Service The atmosphere was an environment which makes you want to come back anytime for anything associated with your Porsche. You all are straight to the p The atmosphere was an environment which makes you want to come back anytime for anything associated with your Porsche. You all are straight to the point! More
Excellent Service Annual service was done as promised and driver drop off and pick up was quick. No waiting. Car work was done on a timely basis as promised. Tama go Annual service was done as promised and driver drop off and pick up was quick. No waiting. Car work was done on a timely basis as promised. Tama got me in and out quickly. Aaron in sales was great in programming my cell phone with my car. More
Great service . Prompt service. Good quality of work. Loaner was provided. Service provider was friendly, courteous and professional. Complimentary car wash wa . Prompt service. Good quality of work. Loaner was provided. Service provider was friendly, courteous and professional. Complimentary car wash was definitely a plus! More
Quick and efficient service Routine maintenance performed on car was easy from the moment scheduled the service until I picked it up. Updates and payment options to phone made r Routine maintenance performed on car was easy from the moment scheduled the service until I picked it up. Updates and payment options to phone made reviewing my invoice and paying before arriving so easy. My time is extremely valuable to me, and Porsche seems to understand that. More