Porsche Hawaii
Honolulu, HI
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Service My advisor Tripp was outstanding in keeping me advised of the progress on my vehicle. He had set us up with a loaner, and I was very glad that he did My advisor Tripp was outstanding in keeping me advised of the progress on my vehicle. He had set us up with a loaner, and I was very glad that he did this, since the car was in for service over two weeks. Due to continued diagnostics, and replacing parts, it took awhile to get everything right. The car which is nearly 10 years old, drives like it is new. The silence inside, is just amazing. It was worth the wait. More
Rim repair Trip was ok but I miss Melissa. Repair was excellent and although the cap was broken during repair, it was replaced at no cost to me. Trip was ok but I miss Melissa. Repair was excellent and although the cap was broken during repair, it was replaced at no cost to me. More
Excellent The staff at the showroom and the service department are very friendly and professional. We were warmly greeted as soon as we pulled up to the service The staff at the showroom and the service department are very friendly and professional. We were warmly greeted as soon as we pulled up to the service area. Tripp took care of everything. Jim and his team made us feel welcome while waiting at the customer lounge. They are the best! More
Repair of convertible top (rear seal) Very courteous and professional service. Robert greeted me upon my arrival to Porsche Hawaii. As I had arrived early for my 07:30 am appointment, he Very courteous and professional service. Robert greeted me upon my arrival to Porsche Hawaii. As I had arrived early for my 07:30 am appointment, he showed to the waiting area and offered me coffee and pointed out the location of the restrooms. Robert arranged a rental vehicle for me since the repair would run an additional day. Good followup by phone & emails on the status of my car. Pickup of my car was equally as smooth with Robert providing me with clear explanation of the repair and info to not lower the top for 24 hours as the adhesive needed time to fully cure. Please keep up the excellent service!! More
Excellent Annual Service on my Porsche 911 Turbo The Dealership Porsche of Hawaii, is where I purchased my 2011 Porsche 911 Turbo. I take it back there for all service. The experience there is exce The Dealership Porsche of Hawaii, is where I purchased my 2011 Porsche 911 Turbo. I take it back there for all service. The experience there is excellent/outstanding. The staff know the car -- they are very helpful and very courteous. The service is very professional and the cost is reasonable (for a Porsche....) More
Excellent Service The service team at Porsche Hawaii always go above and beyond. Tripp made sure everything went smoothly and that I was satisfied with my service. The service team at Porsche Hawaii always go above and beyond. Tripp made sure everything went smoothly and that I was satisfied with my service. More
Exceptional group of service personnel It's no secret that I have been going to the dealer for all my service needs for as many years as I have.. Both the Parts and Service Departments exc It's no secret that I have been going to the dealer for all my service needs for as many years as I have.. Both the Parts and Service Departments excel in every category. Their workmanship and customer service far exceeds expectations. As the past president of the Porsche Club of Hawaii, I always refer members who ask where to take their cars for the best work in town. More
Battery issue and annual service Superb, friendly and helpful. Repair done quickly. Have been a customer for 16 years. Would not allow anyone else to service or repair my Cayman. T Superb, friendly and helpful. Repair done quickly. Have been a customer for 16 years. Would not allow anyone else to service or repair my Cayman. The Service team not only services and repairs your automobile, but also follows up to ensure you are totally satisfied. Scheduled services are thorough and accurately priced. I appreciate the savings card. Thanks More
Thank you Porsche of Hawaii Service The Porsche Service Team was great to work with. They all really went the extra mile in getting my car serviced/ repaired to my satisfaction. Their pr The Porsche Service Team was great to work with. They all really went the extra mile in getting my car serviced/ repaired to my satisfaction. Their professionalism and customer service is top notch. Thank you! More
Outstanding The entire process was very customer friendly-from scheduling the appointment to service completion. We were promptly greeted by the staff. Tripp spen The entire process was very customer friendly-from scheduling the appointment to service completion. We were promptly greeted by the staff. Tripp spent time to explain things and showed us the waiting area. They serviced the car promptly and was done within a reasonable time. Thank you. More