Porsche Hartford
East Hartford, CT
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Never go back to this place Long story short. I'm looking for a better sedan to replace my BMW, so I went to Porsche to see how a panamera feels. Since I was walk-in without any Long story short. I'm looking for a better sedan to replace my BMW, so I went to Porsche to see how a panamera feels. Since I was walk-in without any appointment , I may thank Aaron for that he spent nearly an hour with me. However, I just learned what awesome cars Porsche is making, how this 100k car is better than Acura or Lexus and how other websites rated this car . He showed me a car from his computer and claimed he can make a "killer" deal on it. It turns out that the so called " killer deal" is by showing me the original price, not a penny down on the internet listing price. The most unbelievable part? I did not have a chance to see a real car. I took a lecture there even though I asked at least twice "may I see a car" . I believe a 100k panamera must be better than an Acura or Lexus, and it is the the most wanted car. I cannot remember all those packages but I do read articles. However, I buy a car because it suits my taste and I like it, not because how others say it. BTW, a panamera at least should be compared with AMG or S class or BMW 7 or Maserati, because they are in the same price range. Referring an Acura to praise Porsche design? Good job. Thank you for your time Aaron, but I don't appreciate it. I will buy a panamera but definitely not from this dealer. They are too good at makeing stories, and I feel having been looked down. My girlfriend was still angry even after hours we left that place. More
Very poor communication The back end manager Drew white wouldn't respond to my emails or phone call to cancel the tire and wheel package which was added during the purchase. The back end manager Drew white wouldn't respond to my emails or phone call to cancel the tire and wheel package which was added during the purchase. Finally I had to drive 100 miles to visit that person in his office unannounced to cancel those packages. I will neither buy my next car from this Porsche dealer nor recommend to anyone. More
Great experience Karl is the main reason I come to this dealership but along the way I had very pleasant experience with Josh and Ethan . Josh also helped made the exp Karl is the main reason I come to this dealership but along the way I had very pleasant experience with Josh and Ethan . Josh also helped made the experience great. I have known Karl for 11 years; he is not only an excellent Porsche representative with his knowledge of the product but also he is the most remarkable as a person who always goes out of his way to make you feel welcome with his sensibility and friendship. More
2013 Porsche 911 Turbo S purchase I have to say from beginning to end my experience with Hoffman Porsche was amazing. I dealt with Edward he is very knowledgeable and has tremendous I have to say from beginning to end my experience with Hoffman Porsche was amazing. I dealt with Edward he is very knowledgeable and has tremendous of experience I would definitely recommend this dealership to anyone looking for an awesome clean and great condition Porsche . More
Cayenne Very thorough. Gave detailed info on models. No pressure sales. Felt like I was becoming part of the Porsche family . Expectation for outstanding serv Very thorough. Gave detailed info on models. No pressure sales. Felt like I was becoming part of the Porsche family . Expectation for outstanding service. Business part of the transaction was very low key as well. More
New Car Never knew getting a new car could be so easy and stress free. People at Hoffman were friendly, knowledgeable, and professional. Karl made getting a Never knew getting a new car could be so easy and stress free. People at Hoffman were friendly, knowledgeable, and professional. Karl made getting a new Porsch hassle free. He was enthusiastic and genuine. Always felt as if he was glad to help us out More
fair price Car I wanted was not in stock and ordered exactly what I needed. Karl told us it would be in by June and arrived June 30th Car I wanted was not in stock and ordered exactly what I needed. Karl told us it would be in by June and arrived June 30th More
The "right" Salesperson...experience, passion & personality! My apprehension in placing my first "build to order" Porsche was quickly overcome when I began working with Karl Werner. Having the "right" salesperso My apprehension in placing my first "build to order" Porsche was quickly overcome when I began working with Karl Werner. Having the "right" salesperson is critical, and I discovered I couldn't have worked with a better one. Karl offered great insight and took the time to to discuss with me the various considerations (pros and cons) of each of my preliminary option selections. Together we arrived at the perfect mix of options for me. His wealth of experience and willingness to relate to me on a personal level were also keys to a successful transaction. It was also a pleasure to have been introduced to several individuals in Service and Financial, with whom I worked, and/or may be working, in the future. All were also very personable and seemed to share a real love of the brand. I am definitely looking forward to a pleasurable, future relationship with Hoffman Porsche. More
Great experience. Just stopped in to look around. Aaron was a great salesman friendly, extremely informative and knowledgeable regarding the car. I would definitely bu Just stopped in to look around. Aaron was a great salesman friendly, extremely informative and knowledgeable regarding the car. I would definitely buy another car from him. More
Macan S Aaron was very informative with all aspects of the vehicle. His enthusiasm for the car, for life in general, and for all his past experiences serves Aaron was very informative with all aspects of the vehicle. His enthusiasm for the car, for life in general, and for all his past experiences serves the Porsche brand well. Josh was very accomodating when we changed our mind form leasing to purchasing. Everyone we met at the dealership was friendly and genuine. More