Porsche Hartford
East Hartford, CT
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Madison Toner was very pleasant, accommodating and professional. Best experience buying a car! Recommend Hands down...,,ask for Madison when you go to Hoffman Porsche! professional. Best experience buying a car! Recommend Hands down...,,ask for Madison when you go to Hoffman Porsche! More
I visited more dealerships to count during my year-long car hunt, but my experience with Hoffman Porsche was different. Madison was a breath of fresh air from other salespeople I've dealt with - patient, d car hunt, but my experience with Hoffman Porsche was different. Madison was a breath of fresh air from other salespeople I've dealt with - patient, down-to-earth, understanding, and genuine. I never felt rushed or like I was getting yet another "sales pitch." Both myself and my puppy, Tula, were treated kindly by Madison & the rest of the staff (shoutout to Tula's new best friend, Ethan!), and I am happy to now call Madison a friend. Thank you to Hoffman Porsche for helping me find my perfect car...it was worth the wait. :) More
As a veteran and NYC fireman I’m extremely disappointed in the way I’ve been dealt with by Porsche as a whole. Hoffman has great salesmen and Ethan in service is amazing but I had an awful experience. Truc in the way I’ve been dealt with by Porsche as a whole. Hoffman has great salesmen and Ethan in service is amazing but I had an awful experience. Truck was beautiful, deal went well but truck broke down a few days after purchasing!! Roadside assistance is non existent and currently am on day 3 of no loaner vehicle from Porsche .. whole experience shows you do not always get what you pay for. Truck has every cluster light on and completely shut down in mid traffic. Completely unsafe and ridiculous. Transmission light , check engine, emergency brake light etc . All on ! Been on the phone for hours with no guidance and still no help. Be careful with the cars you buy even if they have been inspected ! To see your brand new Porsche be put on a tow truck a week after purchasing it , takes away any positive of buying a new car . It’s been 3 days and nothing positive has come of this situation.. a new warrantied Porsche ! Be careful ! More
8/3 Update - fee refunded8/1 This review is solely of 8/3 Update - fee refunded 8/1 This review is solely of JOSH GOMES, the finance guy who finalized my deal. The salesperson who helped me purchased m 8/3 Update - fee refunded 8/1 This review is solely of JOSH GOMES, the finance guy who finalized my deal. The salesperson who helped me purchased my car, RON, was really friendly and helpful. JOSH, who bill of sale, REFUSED to remove the $299 vin etching fee, even when I had explained that this is an optional fee. He then preceded to lecture me about how the $699 conveyance fee that the dealership charges is also optional and yet I didn’t mind paying for that, how everything else is (including the price of the car) is also optional, and that the fact that they had recently lowered the price of the car translate to this fee being non-negotiable. BUYER BEWARE THAT VIN ETCHING IS OPTIONAL EVEN IF IT HAS BEEN ADDED TO YOUR CAR, NEW OR USED. DO NOT GET FOOLED LIKENI DID, IF THEY MAKE YOU PAY THIS FEE, WALK AWAY IMMEDIATELY!!! “If a consumer objects to the charge, they will say that they already did the work and the charge has to be included. Don’t fall for it! The cost to the dealership to perform this “service” is minimal, and a good dealership will agree to drop the charge. If a dealership insists upon including the charge, then a consumer should consider walking away from the deal. Why do business with a company that would engage in shady practices like that?” - Consumer Law Group More
Excellent Experience I had a problem with my 911, called for service and was connected to Lou Haddad. The car needed to be towed and Lou kept me posted on the status of th I had a problem with my 911, called for service and was connected to Lou Haddad. The car needed to be towed and Lou kept me posted on the status of the car from arrival to completion. The repair was covered under the extended warranty I purchased through Hoffman, and Lou assured me there would be no issues processing this claim, and there weren't - everything went perfectly. Overall, from the first moment I spoke with Lou to when I picked up the car, the service was simply excellent. More
Fast, efficient and effective. Lou Haddad is remarkable. I've owned Porsches in multiple states and countries, He is exactly what you'd hope for, when it comes to clear, concise and Lou Haddad is remarkable. I've owned Porsches in multiple states and countries, He is exactly what you'd hope for, when it comes to clear, concise and effective solutions to problems, if they're big or small,,!!! More
It really is time. When you want to spend. Not wait I bought this 911 pretty much sight unseen. All I saw was the bottom and lower side panels. My wife and I were at the next car dealer down the street I bought this 911 pretty much sight unseen. All I saw was the bottom and lower side panels. My wife and I were at the next car dealer down the street. I had been very busy earlier trying to get there at 10:30. I showed up late and was called while in the showroom about my visit. Being ignored by their salesman. My wife had an argument and left. I mentioned stopping by Porsche. Argument still going. Karl Werner comes and talks to us like people are supposed to be passed my wife's guidelines. We were out quickly and I have an awesome 911. More
Great purchase experience Arrived at the dealership for an appointment to test drive a Macan. We were greated in the lot by Aaron withing 2 minutes of arriving. Spent a lot o Arrived at the dealership for an appointment to test drive a Macan. We were greated in the lot by Aaron withing 2 minutes of arriving. Spent a lot of time going over what we were looking for in a car and narrowed it down. Aaron is a wonderful sales person and made the experience delightfiul. More
Best experience ever - First time Porshe Owner Everything from the initial meeting to delivery of my new vehicle was impeccable! Karl Werner was amazing in every step of the way! The business offic Everything from the initial meeting to delivery of my new vehicle was impeccable! Karl Werner was amazing in every step of the way! The business office was also very professional and super quick! More
painless Karl was excellent at guiding our Porsche purchase from start to finish. Hoffman had enough inventory for us to see different options without having Karl was excellent at guiding our Porsche purchase from start to finish. Hoffman had enough inventory for us to see different options without having to guess how it would translate from computer to actuality. We were able to take an adequate road test to assess the way the Porsche handled. Karl made the whole experience painless in negotiating the terms and buying our first Porsche. More