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Porsche Hartford
East Hartford, CT
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Porsche dealer fraud REF : Porsche 911 997 Turbo S Red 2011 20.000 milles VIN : WP0AD2A90BS766416 I want through this email to acknowledge to Porsche AG Germany Dr. Ing REF : Porsche 911 997 Turbo S Red 2011 20.000 milles VIN : WP0AD2A90BS766416 I want through this email to acknowledge to Porsche AG Germany Dr. Ing. h.c. F. Porsche AG Porscheplatz 1D - 70435 Stuttgart, Porsche Cars USA One Porsche Drive Atlanta, GA 30354 and all my friends (Porsche Club North America, Europe and South America) (Partners and friends of the Aetna and Cigna companies) about bad service, bad faith and lack Porsche Dealer ethics Hoffman Audi Porsche, East Hartford Connecticut. I was treated by Mr. Ric Nanni seller. After many comings and goings that will provide me with the information and pictures of a vehicle. After several calls and emails I received six poor photos taken with a cell phone and a description of a vehicle was perfect condition, flawless. It was necessary to program the pre-inspection several times because of Mr. Nanni delayed the meeting for different reasons. I was very clear in the purchasing conditions so as not to spend time and money (email attachment). I asked the seller for perfect, immaculate, outstanding, mint condition Porsche. Guaranteed and certified. The seller insisted me, the magnificent, conservation, maintenance and condition of this car offer me. Today I received the results of the inspection (attached photos). The opinion among a score of 1-5, was rated as 2. Surprisingly, the inspector found the car dirty, that is not even the dealer was concerned about cleaning. Even less it ready. Grated exterior paint in several parts, wheels and tires with several scratches. Scratched and broken inside upholstery. The inspector wrote in his notes: front valence has scrapes. Chips found on hood, left hand door and rear lower wheel wells. Paint thickness consistent (1-5 mils). Small puncture in right back of seat and scuffed. Carbon fiber rear spoiler is cracked in many places. Leaves in grille. No service log/status screen. Deep scratch on left hand quarter panel at door-key lock height. Hood bolts have been wrenched on. Road tar splattered on lower valence. Salesman could not get driving/lights to go on. Windshield had some minor rock chips. Left/Right rocker panel popped out (may be a result of improper lift arm placement) see photo. Window tint film applied. there are not any receipts, service or maintenance records,Vehicle needs to be detailed. There some rips, tears and broken stitching in interior. With hands momentarily off the steering wheel the car can’t keep going in a straight line. Is not cap on the radiator. No tool kit. No spare tire. No jack. No air pump. One key only. No spare key or valet key. Windshield and Door tint has vertical scuffs. Bridgestone (F) 235/35/ZR19 (R) 305/30/ZR19. Barely Legal. Underside some scrapes, no apparent damage, etc. It is not unusual for an authorized Porsche dealer; - Offer and try to sell a car in those conditions. - It is against the ethics announce a vehicle CERTIFICATE PORSCHE that it is not. - What was the review of 120 points which made the dealer to certify it. - Hoffman Porsche is affecting economically Porsche USA and Porsche Factory, when selling such vehicles. For obvious reasons will cost to repair this vehicle on the dealer that corresponds to the buyer. - Only must certify a vehicle in perfect condition. For the above annotated want to express this situation has affected me so I ask for an explanation as well as the immediate reimbursement of the cost of vehicle inspection. Cost that would not have caused without the dealer or seller has been honest in the Ads (links attached) and by telephone that was offering and selling. Sincerely, Leopoldo Hernandez Carmel Logistics Inc. www.carmellogistics.com Ph. 305 965-9425 Cel 786 955-5510 Fax 305 918-9252 More
Karl Werner Hoffman Porsche Just purchased our second vehicle from Karl Werner. Karl's professionalism, knowledge and attention to every detail was outstanding. His follow up Just purchased our second vehicle from Karl Werner. Karl's professionalism, knowledge and attention to every detail was outstanding. His follow up post-purchase to be sure we were satified was much appreciated. Both experiences will have us coming back to Karl and Hoffman Porsche for our next vehicle. Many Thanks to Karl! More
very good overall purchase experience 1) overall a very good purchase experience with prompt and good follow-up by Edward in response to any questions. 2) Waiting for reply on payment opt 1) overall a very good purchase experience with prompt and good follow-up by Edward in response to any questions. 2) Waiting for reply on payment options for extended service/warrantee packages 3) If any criticism/observation, it is regarding inflexibility on price. I understand that the Macan is a desirable model and Hoffman's can get their price, but such inflexibility sacrifices any long-term future purchase relationship for short-term gains. This seems short-sighted and an odd business model, with a customer who would have future needs for new vehicles. More
Karl Werner and.the team at Hoffman Porsche have been a pleasure to deal with. This was our second purchase from Karl and as always his true passion for Porsche and.the team at Hoffman Porsche have been a pleasure to deal with. This was our second purchase from Karl and as always his true passion for Porsche and the Hoffman family shined through. More
Aaron Tinnell I drove up from New Jersey to purchase a Boxster for my girlfriend. We were able to do the deal with Aaron over the phone! He was honest and forthcom I drove up from New Jersey to purchase a Boxster for my girlfriend. We were able to do the deal with Aaron over the phone! He was honest and forthcoming. Our appointment was for noon, we were met at noon the papers were signed by 1215, Aaron went over the car for 20 minutes, and we're back on the road by one. Having no intention of buying another Porsche for the time being I left there very happy with the deal we received. It is now approximately four weeks later and I've had yet another incredible experience with Aaron. I traded in my 2013 Turbo S cabriolet for 2015 Turbo S cabriolet. Aaron gave me the best deal that could've been had anywhere on a Porsche in United States! I will be going back to him for all my future cars without reservation or hesitation. He is the single greatest asset to Hoffman Porsche . Gil Altman, MD More
911 service I've never found your dealership to be remotely price competitive on a car purchase and but the 1 reason we've come back to have our most recent new c I've never found your dealership to be remotely price competitive on a car purchase and but the 1 reason we've come back to have our most recent new car serviced here is because of Ethan, your single most valuable asset. Excellent communicator, thorough follow thru and always cheerful to work with. Over pay him. More
Top notch service from Ethan and Lou. Received a 4 wheel alignment. Explained everything. Took care of me with short notice. Always above and beyond. They are one of the main reasons I Received a 4 wheel alignment. Explained everything. Took care of me with short notice. Always above and beyond. They are one of the main reasons I own a Porsche. More
Cayenne Purchase Karl and Josh were extremely helpful. The vehicle I was interested in was not on the lot on the Saturday I went to Hoffman Porsche. Karl promptly ca Karl and Josh were extremely helpful. The vehicle I was interested in was not on the lot on the Saturday I went to Hoffman Porsche. Karl promptly called me Monday morning and had it ready for me that afternoon. After deciding to purchase the vehicle, Josh helped expedite the process as I was leaving on a trip and wanted to take the car with me. The entire experience was professional and efficient. More
Excellent experience! Very knowledgeable on the cars Everything was a wonderful experience and it was very quick to be in and out with a new care. I would recommend this dealership to all my friends and Everything was a wonderful experience and it was very quick to be in and out with a new care. I would recommend this dealership to all my friends and colleagues. More
Porsche Service Department - Wonderful service again Ethan G. and Lou H. took good care of me and my Porsche once again. They are always extremely professional, knowledgeable and helpful whenever I brin Ethan G. and Lou H. took good care of me and my Porsche once again. They are always extremely professional, knowledgeable and helpful whenever I bring the car in, whether for routine service or to repair a broken part. They are always looking out for my best interest. Most recently, when the shift cable in my Porsche required replacement, they took great care of my car. Thanks again!!! More