![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Porsche Hartford
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 388 reviews
"Outstanding" From the moment I called to setup my service appointment to when I up my car Hoffman Porsche was nothing but professional. Lou was kind and courteous From the moment I called to setup my service appointment to when I up my car Hoffman Porsche was nothing but professional. Lou was kind and courteous and had answers for any of my questions. Even the technician who came to drop off my loaner car was very nice and professional. I have had many luxury cars before but never have a received such great service. Thumbs up to the sales, service and support staff at Hoffman Porsche!!! More
Problem . . . I have bought and serviced several Porsches from Hoffman Porsche and have continually been satisfied with both the sales process and any service which I have bought and serviced several Porsches from Hoffman Porsche and have continually been satisfied with both the sales process and any service which had been required . . . . Until this past service visit. Briefly, I brought my 2015 Cayenne S in to have my winter tires and rims (which Hoffman Porsche graciously stored over the summer, as they do for many other customers) put on my vehicle. They handled that task in very reasonable time and with, as always, courteous treatment of me. However, this time they had to tell me that the tires and rims they placed on my car were not mine, but actually belonged to another customer who has mistakenly identified my tires and rims as his, so, my tires and rims are now on his car and his tires and rims are now on my car. This by itself is a problem, especially as his rims are black, mine were gray/silver, and, his tires are 18", mine were 19". Of course, Lou and Ethan did not charge me the $100 and change service fee, but no other resolution has yet to be made. At this point in time I'm driving on someone else's winter tire and rims, which I assume are close to $100/tire cheaper. I look forward to discussing this situation with Josh within the next week. Let me also state that "sh...." happens, yet I will continue to remain a loyal Hoffman customer because I believe Hoffman truly believes in their customer base and long-term relationships matter to them. Thank you, Jeffrey More
A great experience Lou and the rest of the Hoffman service team were right on the ball. Timely excellent service. From a friendly, courteous greeting, little paperwork a Lou and the rest of the Hoffman service team were right on the ball. Timely excellent service. From a friendly, courteous greeting, little paperwork and quick turnaround. Thank you, Rich Cersosimo. More
quick, professional and reliable Ethan and Lou are excellent service advisors, professional, friendly. Service performed is always top notch. The whole experience was very pleasant Ethan and Lou are excellent service advisors, professional, friendly. Service performed is always top notch. The whole experience was very pleasant without any hassles. Thank You More
Aaron....Outstanding across the board! I recently purchased a new 2016 Cayenne from Hoffman Porsche. The service was top notch from Aaron, who is extremely professional and knowledgeable ab I recently purchased a new 2016 Cayenne from Hoffman Porsche. The service was top notch from Aaron, who is extremely professional and knowledgeable about Porsche - The overall experience was outstanding from start to finish! More
Excellent experience from Edward and team We'd purchased from the Hoffman group several times in the past but we'd never ventured into the Porsche showroom. We were introduced to Edward who s We'd purchased from the Hoffman group several times in the past but we'd never ventured into the Porsche showroom. We were introduced to Edward who swiftly arranged test drives of both the Macan and the Cayenne. Encyclopedic knowledge of the marque and the comparative to other brands was very useful as was his spirited demo of the car. We looked at a couple other brands but none were even close to as exciting as the Macan and Edward facilitated the sale very efficiently to allow me to pick up the vehicle on new year's eve despite the fact I was overseas for the entire duration of the sales cycle. This is my first Porsche and definitely not my last. I'll be sure to be looking up Edward when I need to add another one to my stable of vehicles (most likely later this year). More
Aaron is a walking Porsche encyclopedia Before going to Hoffman Porsche, I made my own research on the Cayman S and even supplied the options that I thought of acquiring for my "dream Car". Before going to Hoffman Porsche, I made my own research on the Cayman S and even supplied the options that I thought of acquiring for my "dream Car". I own a German made car but not a Porsche After summing up the price of the vehicle with the options included, I will be adding another 20-25G to the suggested price of the vehicle. Besides, it will be a 4-6 months wait since Porsche company will only produce a limited amount of this model. Arron showed me the option of owning a car that is already available, has all the options that I have stated and is a Carrera 911 Cabriolet with milage of less than 9,000. After inspecting the car, I find no flaw in the body make up, no dings or dents. The interior is "almost brand new". The only caveat is that it is 2013 model. With the right price tag however, I did not find it difficult to decide right then and there to agree and buy the car. Aaron has the right mix of character that Hoffman Porsche should be proud of. He is friendly, full of enthusiasm and is very professional. He can easily discern what the customer wants to know and is accommodating enough to share is knowledge about the product. The funny part of it is that, I was not yet resolved in buying a Porsche. I was just inquiring about the car. The end result was, I left the dealership with brand new 2 Porsche car keys and my dream car. More
Ric Nanni is awesome!!!! Hoffman Porsche is a superb dealership and Ric Nanni is the best! Ric is always friendly and professional, has exceptional product knowledge and expe Hoffman Porsche is a superb dealership and Ric Nanni is the best! Ric is always friendly and professional, has exceptional product knowledge and experience, is very helpful, and goes above and beyond normal customer satisfaction. You can always count on Ric. He is as solid and as reliable as my Porsches. I will continue to purchase from Hoffman because I know that Ric will go out of his way to make sure I get exactly what I want. He is an excellent representative of Hoffman Porsche, and I highly recommend this dealership and Ric to anyone in the market for a Porsche. More
Fantastic Experience!! I usually don't write reviews but I want people to know what an awesome salesman I had and what a fantastic dealership I stumbled upon! Purchasing my I usually don't write reviews but I want people to know what an awesome salesman I had and what a fantastic dealership I stumbled upon! Purchasing my dream car was such a stress-free and enjoyable experience thanks to my salesman, Aaron Tinnell. Hoffman Porsche is so very lucky to have Aaron on their team. What an absolute pleasure it was to work with him! As soon as I walked through the door I was made to feel so welcome. Aaron's professionalism, extensive product knowledge, and genuine enthusiasm for these automotive works of art left such a lasting impression on me. Aaron guided me through the process of choosing all of my accessories and made sure I got exactly what I wanted. I am extremely happy with the finished product and I plan on staying a loyal customer for life. In fact, I'd like to add a new Porsche Boxster to my collection next year and I'm going right back to see Aaron! If you're ready to drive the car of your dreams, then look no further. Go straight to Hoffman Porsche and make sure to ask for Aaron Tinnell! More
Superb Service Simply the best .......................both Lou and Ethan could not be better at providing advice and service - a tribute to the quality of the staff Simply the best .......................both Lou and Ethan could not be better at providing advice and service - a tribute to the quality of the staff at Hoffman Porsche. More